Solutions Engineer

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
Mid level
Software
The Role
As a Solutions Engineer at ArcSite, you will collaborate with customers to understand their AEC needs and develop custom technology solutions. Your role involves conducting research, designing tailored solutions, delivering technical demonstrations, and providing post-sale support to ensure customer satisfaction and ongoing product optimization.
Summary Generated by Built In

Description

About the Company:

ArcSite pioneers innovative drawing, estimating, and takeoff solutions for the AEC industry. We enhance AEC professionals' efficiency and productivity through technology that works seamlessly on mobile devices and laptops—without the steep learning curve of traditional CAD applications. Our software helps businesses close deals faster and save hours weekly by streamlining quotes and takeoff reports.

Our dynamic team is committed to making CAD accessible worldwide. We're innovative professionals dedicated to transforming our customers' design experiences. At ArcSite, where innovation meets customer focus, you can build an exceptional career. Join us in shaping the future of drawing.

About the Role:

We're looking for a Solutions Engineer with AEC industry expertise to join our team. In this role, you'll work directly with customers to understand their needs and develop custom technology solutions that deliver exceptional value. The ideal candidate has strong technical knowledge of AEC technologies and can apply this expertise to solve practical challenges.

Key Responsibilities:

  • Conduct in-depth research into different AEC industry segments to identify their specific challenges and needs.
  • Collaborate with sales and product teams to develop tailored solutions for drawing, estimating, and takeoff across various construction sectors.
  • Design and present custom solutions that integrate our technology seamlessly into customers' existing workflows.
  • Deliver compelling technical demonstrations that highlight how our solutions improve efficiency and add value.
  • Support customers post-sale to ensure smooth implementation, providing ongoing guidance and solution optimization.
  • Collect customer feedback and collaborate with internal product teams to refine and evolve our product offerings.
  • Monitor current trends in AEC technology and stay informed about industry regulations.
  • Handle technical documentation and prepare responses for RFPs and RFIs.
  • Lead training sessions and educational workshops for both customers and team members.
Requirements
  • Bachelor's degree in Engineering, Construction Management, or related field.
  • 3+ years of technical experience in the AEC industry, with expertise in CAD, estimating tools, or project management software.
  • Thorough knowledge of AEC workflows, project management, and AEC technology integration.
  • Excellent communication skills with the ability to explain complex solutions clearly.
  • Strong analytical and problem-solving abilities, demonstrating success in understanding customer needs and delivering effective solutions.
  • Available to travel as needed for customer meetings and industry events.
  • Experience with AEC software, especially drawing, estimating, and takeoff platforms.
Benefits
  • Fully remote
  • Unlimited PTO
  • Medical, dental, and vision insurance
  • Vested 401K match as of start date
  • $75 monthly wellness stipend

ArcSite is an equal opportunity employer and fosters an inclusive environment. We do not discriminate based on gender, race, ethnicity, orientation, creed, or other traits. We welcome people from diverse backgrounds and perspectives to apply to our positions.

Top Skills

Cad
The Company
HQ: Grand Rapids, Michigan
38 Employees
On-site Workplace
Year Founded: 2014

What We Do

"The drawing prices itself"

ArcSite is a comprehensive drawing, take-off, and estimate platform that accelerates your business. We maximize your operational efficiency with professional proposals created in real-time, decreasing costly errors from manual drawings and processes, and optimizing your sales workflow in the field and at the office.

With our intuitive platform, powered by your database of products and the touch of a finger, estimations and sales presentations can be made without leaving the client's side.

Connect with us today to learn how ArcSite can transform your sales capabilities and accelerate your business!

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