Solutions Engineer

Posted 5 Days Ago
Hiring Remotely in USA
Remote
124K-140K Annually
Mid level
Healthtech
The Role
As a Solutions Engineer at Soda Health, you will act as the technical expert, leading the implementation of solutions for healthcare clients. You will analyze customer needs, configure systems, manage data interfaces, and improve the product based on user feedback, while collaborating with sales and customer service teams.
Summary Generated by Built In

About Soda Health 

Soda Health is a healthcare technology company focused on building solutions which eliminate health inequities and create a healthier America.  We provide a technology platform to administer benefits personalized to individual needs, delivered more cost-effectively.  Our expertise in healthcare, retail and consumer experience provides us with the foundation for creating easy-to-use solutions with an experience which moves beyond transactional relationships to sustained engagement and overall health improvement.  That is a win for everyone. Soda Health is a Series B stage company, backed by leading investors including Define Ventures, General Catalyst, Lightspeed Venture Partners, Pinegrove Capital Partners, and Qiming Venture Partners.

The Job at a Glance 

As a Soda Health Solutions Engineer you'll be the technical expert on our platform, working directly with our customers and with our engineering and implementation teams. You are the critical interface between us and the benefit programs which our customers run; the bridge from the outside world into Soda Health. 

What You’ll Do 

Working within an organization created at the intersection of health care, retail and financial technology, no two days will look the same.  Typical responsibilities of the role include:  

  • Lead the technical delivery of Soda Health solutions for a group of health-plan clients 
  • Analyze customer needs and system capabilities, and configure systems, write scripts, or extend software to solve gaps as needed 
  • Provide internal and customer awareness of ongoing operations for that customer 
  • Manage inbound data, outbound reports, and any other interfaces for the customer 
  • Based on the needs you identify, work with the product teams to improve the product 
  • Participate, as needed, in sales, customer service, and adjacent initiatives 
  • Help to make everyone's time at Soda Health the highlight of their career 

 

About You 

While every candidate brings a unique resume and prospective, an ideal candidate will include:  

  • 3+ years' experience in software engineering or process automation 
  • Strength in handling data – you know when to reach for the CLI and when to reach for Excel 
  • A deep love for SQL and reporting  
  • Experience working on complex systems implementations in a multi-customer environment 
  • Good communications skills and an interest in guiding less-technical stakeholders toward workable solutions  
  • An eye for quality; the buck stops with you 
  • A creative, troubleshooting mindset. When presented with a problem, you are resourceful 
  • Bachelor’s degree or similar experience strongly preferred   

Other Requirements

  • Travel may be required from time to time as part of the role, for company events and business needs
  • Soda Health is a remote-first, distributed workforce. Candidates should be comfortable with, and equipped to work within, a distributed remote team, including having reliable internet access and basic home office equipment. Soda Health will provide a work laptop, and mouse/keyboard upon request   
  • Legal authorization to work in the US is required. At this time, Soda Health will not consider candidates who need sponsorship, now or in the future 
  • All offers for employment are contingent upon successful completion of a background check 



What We Offer 

  • Competitive base salary ranging from $124,200 to $139,725, discretionary bonus, and equity; depending on experience/qualifications 
  • Benefits  
    • Medical, Dental, and Vision insurance with 90% paid employer premium contributions for all tiers 
    • 100% Employer Paid Short-Term & Long-Term Disability 
    • 100% Employer Paid Basic Life Insurance Policy  
    • Employee Assistance Program (EAP) 
    • 401(k) Program
  • Unlimited PTO
  • Paid holidays
  • Parental Leave
  • Flexible work schedule within core hours
  • Work anywhere in the USA as we are a fully distributed team from coast to coast 

Soda Health Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQIA+ – proudly embracing diversity in all its manifestations. Applicants requiring reasonable accommodation for the application and/or interview process should notify a representative of the People Operations Team via [email protected]. 

Soda Health participates in E-Verify, the federal program for electronic verification of employment eligibility. 

To all recruitment agencies: Soda Health does not accept agency resumes, please do not forward them to any Soda Health employees. 


Top Skills

SQL
The Company
28 Employees
Remote Workplace
Year Founded: 2021

What We Do

Soda Health is a healthcare technology company focused on building solutions which eliminate health inequities and create a healthier America. Social Determinants of Health (SDOH) have a major impact on health and wellbeing, as well as the cost of care. Our mission is so important, we found a way to work SDOH into our company name.

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