Solutions Architect

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Solutions Architect

POSITION LOCATION

This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

YOUR ROLE

As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future.

We are seeking an experienced and skilled technology solutions architect who will design and implement robust, scalable, and secure solutions to solve business problems for actuarial teams. You will work closely with various technical and business teams and will be responsible for the design, development and implementation of automated processes and consistent data structures in a hybrid environment - both on-premises and on the cloud. You will facilitate, educate, and collaborate with actuarial team members to influence strategic vision and continual process improvement. All improvements and new developments will meet regulatory and compliance requirements while simplifying ongoing support.

A solution architect at Genworth will:

• Be a key liaison between the Actuarial team, the Actuarial IT team and the Data Technology team
• Create a technical vision: Analyze the existing environment and develop a strategic technical vision for the solution
• Prioritize technical aspects: Ensure the technical vision aligns with business needs and adheres to business objectives
• Design and assess technical solutions: Design and thoroughly evaluate the effectiveness of potential solutions and adjust as needed
• Monitor work delivery: Keep stakeholders informed of progress and challenges, ensuring business needs are met
• Collaborate with teams: Work with various teams to address challenges, ensure successful implementation including transitions to steady state support
• Translate technical language: Communicate project/task details to non-technical stakeholders in terms they can understand
• Assist in developing a budget: Includes estimating costs for new builds or enhancements as well as the cost of steady state support going forward.

The ideal candidate effectively prioritizes activities within resource constraints, identifies and documents business problems, gathers both business and system requirements, works with technical/functional leads to design and deliver innovative solutions. You will assist with keeping projects on schedule by resolving roadblocks, coaching/assisting with complicated tasks and escalating when needed.
What you will be doing

• Identification, design, development and implementation of end-to-end solutions and process improvements that span both on-premises and cloud
• Development includes oversight and coaching
• Technical oversight of actuarial processes, to ensure overall success of teams & projects aligned to business strategies
• Create, document and communicate solution designs aligned with business vision and needs
• Influence consistency of design, processes and tools to increase efficiency of use for technical, physical and human resources
• Collaboration and Stakeholder Management
• Assist Actuarial SMEs to create roadmaps, identify dependencies and ensure tracking of deliverables
• Serve as the Actuarial Architecture connection point to understand their specific business and analytical needs.
• Initiate and maintain productive interactions with other GNW architects in various areas - Enterprise, Cloud, Data and other solutions architecture roles - to ensure compliance with broader architecture principles, target architecture and standards.
• Technical Leadership and Communication:
• Provide hands-on architecture design and oversee development teams to ensure solutions are designed and implemented as per the approved architectural design.
• Identify critical path decisions and guide/influence key stakeholders and business process owners to decisions that will maximize process efficiency and cost structure, both on-premises and in the cloud.
• Leverage Genworth adopted and industry accepted tools to create architecture designs, data flow diagrams, process maps, roadmaps, etc.
• Advise teams concerning risks and controls. Influence the build, automation and testing of controls.
• Assist with critical and urgent problem solving by serving as an escalation point; coaching and providing leadership during time sensitive debugging efforts, including root cause analysis and documentation.
• Coach and train team members on technology specific skill building, including problem solving

What you bring

• Degree in a technical/analytical field; non-technical degrees considered with strong technical experience
• 5+ years of experience in roles including:
• coding and support of data centric applications using ETL (extract-transform-load) methods/tools (Python/PySpark/Informatica) and multiple data storage types/tools (SQL Server Databases/flat files)
• work in and support of various infrastructure platforms (Azure, Unix On-Premises)
• 3-5 years of experience in automation of technical business processes

• Deep knowledge of data warehousing, data management, and cloud migration strategies, particularly in a hybrid environment.
• Hands-on experience with Microsoft Azure design/development, using Synapse and/or Fabric
• Must be customer focused and possess excellent oral and written communication skills
• Strong sense of ownership and drive; Able to work independently and in team settings.
• Focus on customer experience and satisfaction, while maintaining governance and process controls
• Experienced problem solver with ability to make decisions based on limited knowledge
• Excellent planning, organizational and execution skills
• Ability to work with both technical and non-technical teams and stakeholders
• Experience with converting business requirements to technical solutions
• Experience in process improvement/optimization identification, design and implementation
• Good working knowledge of SDLC and Agile Methodologies (mainly Kanban and Scrum)
• Interest in learning and using new technologies

Nice to have

• Experience in migrating processes and data to Microsoft Azure
• Experience maintaining processes and data utilizing public and private Cloud hardware and software
• Experience with managing actuarial application tools
• Insurance industry experience
• Knowledge of Long Term Care, Life and Annuity products

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

The base salary pay range for this role starts at a minimum rate of $ 91,800 up to the maximum of $166,000. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.