Solutions Architect (Remote, Mexico)

About IO Connect Services:  

IO Connect Services is an AWS Advanced Tier Services Partner and Datadog Partner with a commitment to delivering complex and well-architected technical solutions worldwide. Founded in 2016, our professionals are dedicated to establishing and maintaining trust with our clients and business partners for long-term relationships. 

Position Overview: 

At IO Connect Services, we believe that the cloud is not just a tool, but a transformative force driving the future of business innovation. As we continue to champion our role as a distinguished AWS Advanced Tier Services Partner, we are on the lookout for an AWS Solutions Architect who not only understands the depth of AWS services but also embodies the principles of the AWS Well-Architected Framework. 

In this role: 

You will be instrumental in migrating workloads to AWS, guiding our clients through the complexities of transitioning their existing systems and applications to the cloud, ensuring a seamless and efficient migration process. 

You will champion Operational Excellence, ensuring that our cloud solutions, whether newly designed or migrated, operate smoothly and efficiently, enabling our clients to rapidly adapt to changing business landscapes. 

Security will be your watchword, ensuring that every architecture designed is robust, compliant, and resilient against threats, safeguarding our clients' data and business processes. 

You will be the guardian of Reliability, ensuring that our solutions are fault-tolerant, highly available, and prepared to meet the demands of our clients' critical business operations. 

With an eye on Performance Efficiency, you will leverage the best of AWS services, ensuring that our solutions are optimized for speed, responsiveness, and scalability. 

Lastly, understanding the value of every dollar, you will drive Cost Optimization, ensuring that our cloud solutions deliver maximum value without unnecessary expenses. 

Collaboration is key in this position. You will be working together with a diverse range of professionals, from our valued customers to dedicated project managers, account managers, and our dynamic engineering team. Together, you will craft solutions that stand on the pillars of excellence set by AWS, migrate critical workloads seamlessly, and meet the unique needs of each stakeholder. 

If you are a visionary who is passionate about creating well-architected cloud solutions, values collaboration, and is eager to make a meaningful impact in the industry, IO Connect Services offers the perfect platform for your aspirations. 

Key Responsibilities: 

Client Collaboration: Engage directly with clients to understand their business needs, challenges, and objectives. Translate these insights into tailored cloud solutions that align with their goals. 

Solution Design & Implementation: Architect and implement cloud-based solutions, ensuring they adhere to the principles of the Well-Architected Framework. This includes both designing novel solutions and migrating existing workloads to the cloud. 

Operational Excellence: Ensure that the designed cloud solutions are optimized for smooth operations, allowing clients to adapt swiftly to their changing business landscapes. 

Security & Compliance: Implement robust, compliant, and resilient architectures that safeguard client data and business processes against potential threats. 

Reliability Assurance: Design solutions that are fault-tolerant, ensuring high availability and meeting the demands of clients' critical business operations. 

Performance Optimization: Continuously monitor and optimize solutions for speed, responsiveness, and scalability, leveraging the best cloud provider services. 

Cost Management: Ensure that cloud solutions deliver maximum value, optimizing costs without compromising on quality or performance. 

Documentation: Create comprehensive and clear documentation for all designed and implemented solutions, ensuring that they can be easily understood, maintained, and scaled by other team members or stakeholders. 

Technical Leadership: Provide guidance and direction in technical areas, setting standards, and ensuring that the team adheres to best practices and quality benchmarks. 

Troubleshooting: Act as a primary point of contact for any technical issues or challenges related to the implemented solutions. Diagnose and resolve problems efficiently, ensuring minimal disruption to clients. 

Team Collaboration: Work closely with project managers, account managers, and the engineering team to ensure seamless execution and delivery of solutions. Foster a collaborative environment that encourages knowledge sharing and mutual growth. 

Continuous Learning & Self-Development: Stay updated with the latest advancements in cloud services, cloud technologies, and industry best practices. Dedicate time for self-learning, attending workshops, webinars, and pursuing relevant certifications to enhance expertise. 

Mentorship: Share knowledge and insights with the team, fostering a culture of continuous learning and improvement. Mentor junior team members and help them navigate challenges and grow in their roles. 

Feedback & Improvement: Actively seek feedback on designed solutions and use it as an opportunity for refinement and innovation. Collaborate with stakeholders to ensure continuous improvement in processes and solutions. 

Basic Qualifications: 

Bachelor's degree in Computer Science, Information Technology, or related fields would be a huge plus. Master's degree preferred but not required. 

1+ Years experience as a Solutions Architect, Cloud Architect, or similar role in cloud-based environments.

Preferred Qualifications: 

Strong understanding of the AWS platform, along with relevant certifications would be a huge plus (e.g., AWS Certified Solutions Architect, Azure Solutions Architect). 

Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. 

Project management skills and experience in leading technical teams with agile methodologies. 

Familiarity with DevOps practices and tools is a plus. 

Problem-solving mindset with a commitment to delivering high-quality solutions. 

What we offer: 

Competitive salary and benefits package. 

Opportunities for professional growth and development. 

A collaborative and inclusive work environment. 

Support for continued learning, including training and certifications. 

The chance to work with a diverse, multi-cultural team passionate about technology and customer service excellence.