We are making the future of Mobility come to life starting today.
At Autofleet we support the world’s largest vehicle fleet operators and transportation providers to optimize existing operations and seamlessly launch new, dynamic business models - driving efficient operations and maximizing utilization.
We’re looking for a Solutions Architect to join our business team and lead complex and strategic processes with our partners in Japan: gathering customer technical requirements, leading platform implementation and integrations, managing development processes with internal teams, and delivering high-quality performance and experience for the global fleets using the Autofleet platform.
In your day-to-day, you will manage complex and multi-stage implementation processes, collect and review customer requirements and translate those requirements to product feature definitions, demonstrate and train new users on platform best practices, and lead internal implementation and design of new product features. For aspiring product managers, this role can be a great fit.
What you'll be doing:
- Manage the end-to-end technical process of customer implementation and launches:
- Gather and define customer requirements
- Translate and develop requirements into PRDs and specifications
- Lead internal RnD teams through execution and delivery
- Guide technical customer teams through best practices of platform implementation
- Execute platform demonstrations and onboarding for operational customer teams
- Live on-site support for launches and kick-offs
- Become a technical platform expert, a leading resource for Autofleet’s global partners to implement and leverage the platform capabilities within their operation
- Analyze, synthesize, and implement iterative feedback from customers to improve and build new product features
- Identify areas for improvement, research possible solutions, and lead to execution\
- 5+ years of proven experience leading technical processes in client-facing environments as a Product Manager, Solutions Engineer, Implementation Manager etc.
- Extensive background in managing large-scale enterprise clients- must
- Be the best multi-tasker you know, managing multiple complex projects in parallel, and hitting your deadlines in advance
- High technical aptitude and curiosity, direct experience and knowledge of SaaS platforms, REST APIs, basic SQL, Machine-learning model optimization concepts.
- Fantastic spoken and written English and Japanese
- Availability to travel and implement projects on-site with clients
- Advantage: Coding experience
- Advantage: Experience working with multinational corporations, additional advantage for experience with automotive/ transportation/ mobility companies
- The position is based out of Tokyo, Japan
Top Skills
What We Do
Autofleet is the complete solution for fleets and mobility operators to optimize existing operations and launch new on-demand passenger and logistics services.
Using Autofleet’s platform, fleet operators are able to maximize utilization and revenues while reducing fleet downtime and opening up new mobility services.
Autofleet is active worldwide, optimizing tens of thousands of vehicles and millions of monthly rides for leading mobility operators in multiple verticals such as Rental, Taxi & Rideshare fleets, Shared Mobility operators, OEMs, Logistics and others.
