Solutions Analyst III - Automation Testing (ISO / Payments)

Job Description
Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III in [Insert LOB and/or Sub LOB], you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities

• Elicit and document comprehensive acceptance testing and payments data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Translate complex business requirements into well-structured acceptance test solutions, leveraging data analytics and technical/automation knowledge to optimize system performance and scalability
• Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
• Collaborate with cross-functional teams to develop and maintain solution architectures, incorporating automation testing frameworks and governance processes that align technology with business strategy.
• Continuously enhance technical knowledge in automation testing and solution design, staying current with industry trends to apply best practices and innovative solutions to evolving business needs
• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Support the day-to-day maintenance and monitoring of solutions, utilizing automation testing and observability tools to ensure operational stability and availability.
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

Required qualifications, capabilities, and skills

• Payments experience with ISO 2022 with knowledge on transaction initiations and processing is must
• 8+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated proficiency in data analytics, including experience with data extraction, modelling, and interpretation to support strategic decision-making
• Advanced data visualization capabilities, with hands-on experience in implementing and managing Jira dashboards, Agile implementations and Defect triaging.
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
• Experience with one or more general purpose programming languages and/or automation scripting

Preferred qualifications, capabilities, and skills

• Any of the testing certifications would be an added advantage - ISTQB Certified Tester Foundation Level / ASTQB ISTQB Foundation Level Certification (CTFL) / ASTQB ISTQB Advanced Test Analyst Certification (CTAL-TA) / ASTQB ISTQB Advanced Technical Test Analyst Certification (CTAL-TT)
• Any automation certification(Front end/Bach end) - Selenium, Python, Cucumber will be added advantage.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.