AI Solution Architect, USA - Palo Alto

About The Job

As an early member of our US Solutions Architecture team, you will work closely with our Enterprise Account Executives and Applied AI Engineering team to drive the adoption of our state-of-the-art large language models with Enterprise customers.

Responsibilities

Pre-Sale & Sales Activities:

- Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.

- Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.

- Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary.

- Influence evaluation criteria and gain control of evaluations and the evaluation process.

- Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.

Product Implementation & Integration:

- Guide and support customers in deploying our text completion API into their infrastructure.

- Work closely with customers to fine-tune models according to their specific requirements.

- Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.

- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.

Customer Success & Support:

- Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.

Provide post-deployment support, addressing any issues or challenges that arise promptly.

- Offer recommendations for product optimizations or new features based on customer feedback.

- Develop custom features for customers as needed.

About you

- Previous experience in a technical pre-sales or consulting role with a heavy emphasis on customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer).

- Experience partnering with Account Executives or Engagement Managers driving technical account strategy, proof-of-concept scoping, and execution.

- Strong Python development skills with proven ability to integrate data from multiple sources.

Working knowledge of cloud architecture and deployment patterns for AI/ML solutions

- Track record of managing complex implementation projects from discovery to delivery

- Experience running solution design workshops and translating business requirements into technical specifications

- Strong stakeholder management skills, including experience working with C-level executives

- Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences

- Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience)

- Nice to have: Led successful deployments of Generative AI or traditional machine learning solutions in enterprise environments, including prototyping and customization. 

- Nice to have: Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message. 

Our Culture

We're driven to build a strong company culture and are looking for individuals with solid alignment with the following:

- Reason with rigor

- Are you audacious enough?

- Make our customers succeed

- Ship early and accelerate

- Leave your ego aside 

What We Offer

- Ability to shape the exciting journey of AI and be part of the very early days of one of the hottest startups in AI

- A fun, dynamic multicultural team and collaborative work environment

- Opportunities for professional growth and development 

💰 Competitive salary and bonus structure 

🚀 Generous Equity

🧑‍⚕️ Health: Competitive Healthcare program (Medical Provider; Aetna, 100% coverage for employee, 75% for dependents)

👴🏻 Pension: 401K (6% matching)

🏝️ PTO: 18 days 

🚗 Transportation: Reimburse office parking charges, or $120/month for public transport

🤝 Coaching: we offer Betterup coaching on a voluntary basis

🏀 Sport: $120/month reimbursement for gym membership

🥕 Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger)

🪪 Visa sponsorship 

About Mistral 

At Mistral AI, our mission is to make AI ubiquitous and open. We are passionate about bridging the gap between technology and businesses of all sizes. We are a leading innovator in the field of open-source large language models.

Our advanced LLM solutions can be seamlessly deployed on any cloud, allowing for optimized integration and robust performance. Developers are using our API via la Plateforme to build incredible AI-first applications powered by our models that can understand and generate natural language text and code. We are multilingual at our core. We released le Chat, as a demonstrator of our models.

We are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to the world. Our teams are distributed between France, UK and USA. We are creative, low-ego, team-spirited, and have been passionate about AI for years. We hire people who thrive in competitive environments, because they find them more fun to work in. We hire passionate women and men from all over the world.

Mistral AI participates in the E-Verify program