Solution Architect VEEVA Commercial Marketing and Sales

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

As a Veeva Solution Architect in a large pharmaceutical organization, you will be pivotal in designing and implementing cloud-based solutions leveraging the Veeva platform, specifically Veeva CRM, Veeva Align, and Veeva PromoMats. Your expertise in cloud technologies and strategic roadmapping will ensure that our solutions align with business objectives and industry best practices while facilitating seamless integration with other cloud and on-premise systems.

The Position:

• Solution Design: Collaborate with stakeholders to gather business requirements and design comprehensive, cloud-based solutions utilizing Veeva CRM, Align, and PromoMats.

• Roadmapping: Develop and maintain a strategic roadmap for Veeva solutions, ensuring alignment with overall IT strategy and business objectives. Identify opportunities for enhancements and new features.

• System Architecture: Create robust system architectures and integration frameworks to facilitate seamless interoperability between Veeva and other systems, both cloud-based and on-premise.

• Platform Configuration: Customize and configure Veeva CRM, Align, and PromoMats to meet business needs, including data models, workflows, security settings, and custom objects.

• Integration Management: Oversee integration between Veeva solutions and other systems, ensuring efficient data exchange and synchronization using APIs and middleware.

• Technical Guidance: Provide mentorship and technical direction to development teams. Conduct code reviews and troubleshoot issues, ensuring adherence to best practices.

• Process Optimization: Identify and implement opportunities to streamline business processes using Veeva’s capabilities, working closely with stakeholders to ensure efficient and performant solutions.

• Cloud Strategy: Stay updated on cloud technologies and Veeva platform enhancements. Lead the evaluation and adoption of new cloud features, assessing their impact on existing solutions.

• Cross-Functional Collaboration: Work with product managers, business analysts, project managers, and other stakeholders to ensure successful project delivery, translating technical concepts for non-technical audiences.

• Documentation: Create comprehensive technical documentation, including solution architectures (knowledge of LeanIX is a plus).

Who you are:

• Experience: 5-7+ years of relevant experience as a Veeva or Salesforce architect, with a strong focus on cloud technologies. This role will be working with Veeva but experience with Salesforce is an asset with willingness to learn Veeva. It would be an asset to have expertise & business knowledge in the Pharma/Biotech/Dia/information industry and associated processes.

• Education: Bachelor’s degree in Computer Science or a related field, or equivalent experience.

• Technical Expertise: In-depth knowledge of Veeva CRM, Align, PromoMats, and Veeva Vault is preferred; experience with Salesforce is acceptable with a demonstrated ability to quickly learn Veeva functionalities. Familiarity with Agile methodologies and project management tools.

• Cloud Proficiency: Proven experience with cloud-based solutions and architecture, including API-based integrations and middleware technologies.

• Roadmapping Skills: Ability to develop strategic roadmaps that align technology initiatives with business goals, ensuring scalability and efficiency.

• Leadership Skills: Demonstrated ability to mentor and lead development teams, set architecture, design and coding standards, and ensure best practices are followed.

• Certifications: Relevant Veeva / Salesforce certifications (e.g., Veeva CRM Administrator, Developer, Veeva Vault Certified Administrator, Developer) are highly desirable.

Relocation benefits are not available for this job posting.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.

As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.