Position Overview:
We are seeking an experienced Software Product Manager to drive the success of our products from strategy through execution. In this role, you will define the product vision, create a compelling business case for new products and features, and develop pricing strategies that align with customer needs and business goals. You will collaborate with design, engineering, marketing, and sales teams to bring the product to market, ensuring it delivers maximum value to customers and the business.
Key Responsibilities:
- Product Strategy & Vision:
- Define the overall vision, strategy, and long-term roadmap for the product.
- Define, own and deliver on our product roadmap and vision
- Define product success metrics, aligned with overall company vision.
- Lead the creation of business cases for new products or features, including market research, competitive analysis customer insights, and ROI analysis.
- Secure stakeholder buy-in by presenting clear, data-backed business cases and product roadmaps.
- Pricing Strategy:
- Conduct market analysis and competitor research to develop competitive, value-based and profitable pricing strategies.
- Adjust pricing strategies based on customer feedback, market trends, and business objectives to optimize revenue.
- Cross-functional Collaboration:
- Work with sales, professional services and R&D teams to translate the product vision into an actionable roadmap and ensure timely delivery.
- Partner with marketing to develop product messaging and go-to-market strategies.
- Work closely with sales teams to understand customer needs and refine the product offering.
- Customer & Market Insights:
- Conduct ongoing customer research to understand their needs and pain points.
- Analyze customer feedback and competitive products to continuously improve the product’s value proposition.
- Product Performance:
- Monitor product performance metrics and make data-driven decisions to optimize and iterate on product features.
- Ensure product outcomes align with business goals, customer needs, and financial expectations.
Qualifications:
- Experience:
- 5+ years of experience in software product management, with a proven track record of delivering successful products to market.
- Experience in product management in telecommunication industry is an asset.
- Skills:
- Strong analytical and strategic thinking acumen with the ability to evaluate market trends, customer feedback, and financial data.
- Excellent communication skills to articulate product strategies and engage stakeholders at all levels.
- Familiarity with agile methodologies, product lifecycle management, and product pricing models.
- Education:
- Bachelor’s degree in Business, Engineering, Design, or a related field.
Preferred Qualifications:
- Previous experience in software industry with a focus on B2B software solutions, such as Billing or ERP is an asset; Telecom product management experience is an asset
- Experience with product launch and go-to-market strategies
- P&L experience
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems