About Listrak:
It’s An Exciting Time to Join Listrak -- Listrak’s next-gen platform is here! Our Product and Engineering teams have developed and built a unified platform that brings together email, SMS, identity resolution marketing, and app push into one platform for true cross-channel orchestration. Serving 1,000+ retailers and brands, Listrak is the only digital marketing platform retail marketers need to engage customers and drive revenue.
Our HQ is in Lititz, PA, but we have employees spanning over 30 states (and growing!). We are a 350-person organization led by a passionate leadership team that is invested in bringing together diverse, creative, intelligent minds to create an amazing workplace and product. Want to know more?
Check out more about our culture here and here!
About the role:
We are continuing to build a best in class Martech platform and we are looking for dynamic Engineering leaders to help make it happen.
This Engineering Manager is a vital part of our Engineering leadership team. A depth of technical knowledge, effective problem solving skills and analytical thinking are essential to be successful in the mentorship, guidance and growth of this team. This opportunity allows an individual to flex and expand their leadership, management and operational talents not only to advance their team, but to also increase overall customer satisfaction.
This role will have a hybrid work schedule, based in our King of Prussia, PA office.
- Responsible for day-to-day management of SCRUM teams including regular one-on-ones, issue prioritization, team member priorities, resource management, and conducting performance reviews.
- Acts as interdepartmental liaison to resolve client issues in a timely manner.
- Create and implement processes, best-practices to improve execution predictability and consistency.
- Collaborate with engineers, stakeholders, and business teams to identify and solve challenging problems.
- Monitors cases, evaluates priorities and coaches team members to ensure proper response, update and resolution expectations are being met.
- Builds strong relationships, influence and collaborates internally at all organizational levels.
You have:
- Bachelor’s degree or equivalent experience in Computer Science, Information Systems or Business Administration
- 7+ years of experience in software development
- A minimum of 3 years as a people manager
- Strong understanding Software Development Lifecycle
- Experience using Microsoft SQL Server and .NET Framework
- Salesforce, JIRA, Confluence or related CRM knowledge
- Understanding HTML, CSS, JavaScript, API, client data, and integrations with eCommerce software
- Work well with technical and non-technical people to deliver high-value results
- Ability to work with multiple team members and leaders in different departments
- Strategical, analytical and a problem-solver with sound business judgement skills
Why join Listrak?
At Listrak, we take every voice into consideration—we invite and encourage our employees to help us solve problems and anticipate the unknown. We invest in our employees and work to grow and develop you in your career. We are highly collaborative and team oriented, and we take pride in our culture at Listrak!
Some of our amazing benefits include:
- Health/Dental/Vision Insurance
- 401(k)
- Open Time Off (OTO)
- Nine Paid Holidays
- Disability Insurance
- Life Insurance
- Optional Insurance: Life, Accident, Hospital Indemnity, and Critical Illness
- Parental Leave
- Volunteer Time Off
- Birthday Time Off
We also encourage our employees to have work/life balance, with benefits like generous time off, remote capabilities, and volunteer time off. We love to give back to our community (and yours!) and we take our social responsibility seriously, sponsoring and hosting local high school tech programming, volunteering our space for community organizations, and donating time and resources for non-profits like Meals on Wheels, Habitat for Humanity, and our local YWCA.
Come join our growing team!
Listrak is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
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What We Do
Listrak helps marketers unlock the power of their customer data to create personalized, 1:1 interactions that drive incremental revenue, engagement, lifetime value and growth. Fueled by artificial intelligence, actual human intelligence, machine learning and predictive analytics, the Listrak platform boasts a comprehensive set of marketing automation and CRM solutions that unify, interpret and personalize data to engage customers across channels and devices. Listrak has nearly two decades of digital marketing experience, serves more than 1,000 clients, and works with leading brands.
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