Create the future of e-health together with us by becoming a Software Engineer
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
- EHR Software Troubleshooting: Quickly and effectively troubleshoot issues related to the Electronic Health Records (EHR) software, ensuring minimal downtime and optimal performance for end users.
- Code Base Analysis: Use your knowledge of Delphi, C#, and MSSQL to look up, analyze, and debug the code base to understand the root causes of technical issues and implement fixes.
- Technical Support: Provide support to both internal teams and external clients, resolving software issues efficiently via email, phone, or chat.
- Problem Resolution: Collaborate with the development team to identify, replicate, and resolve bugs, errors, and performance issues.
- Knowledge Base Management: Document common issues and solutions in our knowledge base to help improve the speed of issue resolution and streamline support processes.
- Continuous Learning: Stay up to date with software updates and new features, learning the ins and outs of our EHR software and tools to enhance troubleshooting efficiency.
- Cross-functional Collaboration: Work closely with engineers, product managers, and other stakeholders to ensure a smooth user experience and facilitate software improvements.
Your Qualification:
- Proficient in Delphi, C#, and MSSQL: Ability to navigate, read, and troubleshoot code in these languages to understand and resolve issues within the software.
- Strong Troubleshooting Skills: Demonstrated ability to identify and resolve technical issues in software systems, with a focus on EHR or healthcare-related applications.
- Development Experience: A minimum of 1-2 years of software development experience in Delphi, C#, or MSSQL, where you have actively contributed to coding, debugging, or enhancing software applications.
- Technical Support Experience: At least 2 years of experience in a technical support or software troubleshooting role.
- Attention to Detail: Ability to identify and analyze complex technical issues and propose solutions quickly and accurately.
- Preferred Proficiency in Python: Experience with Python is a plus and will be beneficial in automating tasks and scripting solutions to improve efficiency.
- Preferred Experience with EHR Software: Familiarity with Electronic Health Records (EHR) systems, healthcare IT standards, and related technologies.
What you can expect from us:
- Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health.
- Communities: At CGM the people and diversity are in the center of our attention.
- Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
- Security: We offer a secure workplace in a crisis-proof market.
- All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
- Work environment: Modern workplaces, flexible working hours, hybrid work options and much more
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health.
Become part of a significant mission.
Remote positions are intended to be filled outside of the state of California, Colorado and New Jersey
Top Skills
What We Do
CompuGroup Medical is a global e-health provider with a comprehensive portfolio of cutting-edge IT solutions for the healthcare industry. We connect doctors, hospitals, community health facilities, dentists, pharmacists, health insurers and other service providers to create an integrated network of all healthcare stakeholders. As a result, we can help these organizations improve efficiency, optimize care and increase patient satisfaction while also improving profitability.
Our market-leading solutions include everything from electronic health records to innovative practice management systems. These solutions are present in over 400,000 practices and healthcare organizations worldwide. We are also proud to maintain and sustain long-term relationships with our clients, many of whom have been using our products for decades. Our dedicated, knowledgeable team consistently delivers innovative products and services with the customer in mind, knowing that in addition to running an effective business, their main focus is to heal the patient. We share that same passion and it drives everything we do.
As an owner-led and publicly traded company, CGM uniquely combines the personal touch of a local business with the strength of a global entity. We are committed to meeting and exceeding our clients’ expectations, and our goal is to become the #1 choice for all healthcare providers in the United States – a position we have already achieved in many other countries around the world.
