Software Engineer (IS Services)

Being an engineer at FactSet is to shape the future of investments technology. As a Systems engineer, the solutions you design will support not only our clients' workflows, but also a massive suite of corporate systems that keep our global enterprise up and running each and every day. We rely on the latest in big data and cloud computing, among other technologies, to solve some of ours and the investment community's greatest challenges. 

This position will primarily be responsible for managed file transfers in our datacenters and in the cloud. This includes developing and supporting widely used methods of file transfers, ciphers, securing file transfers and providing mission critical environment for file transfer services to internal and external users. The engineer will be responsible for production server deployments, system maintenance, performance testing, development of tools and utilities and migration of onprem file transfer services to the cloud. You'll work closely with talented Linux, Windows, Network, and Cybersecurity engineers and developers to ensure high availability of our services. You will be involved in large scale system architecture design & development.

Our engineers find the right balance between FactSet's flexible environment where everyone can contribute individually, yet at the same time cultivate a community where they can depend on each other for help, learning, and development. 

Responsibilities: 

• Maintaining the overall stability and performance of Managed File Transfer System environment
• Tool development supporting automation of MFT internal workflows
• Interface with clients and vendors to implement reliable and secure solutions and troubleshoot issues
• Ensure that the MFT environment is up to date with versions and patches.
• Collaborate with security to perform periodic audits/reviews of MFT environment

Minimum Qualifications:

• 2+ years of experience with large managed file transfer environments and Linux system administration

Critical Skills: 

• Exposure to Linux Bash/Perl/other scripting or programming languages like Python
• Experience in administration of Secure Transport & Managed File Transfer Services
• Excellent analytical and troubleshooting skills including packet captures to troubleshoot file transfer issues
• Good communication skills to be able to actively participate in vendor/client MFT discussions
• Member of 24x7 on-call rotation 

Preferred Skills: 

• Proficient in administering and deploying Secure transport like Axway in large scale environments
• Experience with cloud technologies such as AWS or Azure 
• Develop custom solutions for secure transport workflows to fit business requirements.
• Excellent communication skills in English, interpersonal, and organizational skills 

Education:

• Bachelor's degree in computer science, foreign equivalent or equivalent work experience required 

Diversity:

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

Return to Work:

Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.