Introduction:
Toshiba Global Commerce Solutions is seeking a Software Engineer II - Developer to join our team in Guadalajara, Jalisco Mexico. The TGCS Professional Services Software Engineer designs, builds, and supports custom software solutions for some of the world’s largest retailers.
The Software Developer will support activities with customers, external and internal industry groups. The candidate needs programming and analytical skills, problem determination and debugging, attention to detail, teamwork and excellent communication skills. The Developer will also need to communicate at different technical levels, from the application architects to the end user.
Our developers are involved in the entire project lifecycle. They interact directly with our retail customers to understand and document requirements, they collaborate with the implementation and test teams on design and development, and they oversee delivery and provide ongoing support for their work.
Responsibilities:
- Developing new custom functionality and assisting with defect support
- Authoring functional specifications and/or high-level designs
- Documenting solutions by developing documentation, flowcharts, layouts, diagrams
- Working closely with the QA team to ensure quality deliverable
- Creating product documentation for end-users
- Providing ongoing maintenance, support and enhancements in existing systems and platforms
- Providing technical guidance during requirements for workshops with our customers
- Contributing to our legacy of outstanding innovation through the invention/IP process
- Analyze traces/customer logs to identify product configuration problems.
- Attempt the recreation of customer issues on his/her local environments (virtual or physical).
- Share feature requests and effective workarounds with customers and team members.
- Keep customers informed about issues being worked/analyzed, providing frequent, and meaningful updates.
Required Skills:
- Bachelor’s degree in computer science/computer engineering or equivalent experience.
- +4 years of experience working in software development and/or support, with strong knowledge of software development life cycle processes.
- Solid ability to effectively prioritize work, juggling daily support responsibilities, responsiveness to customer.
- Solid ability to work with customers or customer representatives and Product Management to understand defects business impacts and translate them into efficient response to customers
- 4+ years of experience in Object Oriented Analysis and Design Patterns Based Implementation
- 4+ years of experience with Java
- 3+ years of experience with Scripting Languages
- Advanced English.
- Client facing professionalism and skills
Preferred Skills:
- Familiarity with C++, JavaScript, ANT, JSON, XML, HTML5, RESTful API, JUnit
- Experience with retail POS applications and devices
About the Company:
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
EEO:
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation
What We Do
For over 140 years, Toshiba Group has contributed to a sustainable future by applying innovative technologies to value creation. Today, our business domains center on energy, social infrastructure, electronic devices and digital solutions, all essential supports for modern life and society. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future”, Toshiba Group promotes global operations that contribute to the realization of a world where generations to come can live better lives.
