Software Engineer III, Rating (Remote)

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

We are looking for a Software Engineer to join our Rating team! The Rating team is responsible for building and maintaining Shippo’s Rating core APIs and some of the most critical carrier integrations at Shippo like USPS, UPS and FedEx, as well as developing Shippo’s carrier integration technology.

Shipping and handling responsibilities:

• Design, Implement, test, and deploy software services with high SLAs that can handle millions of requests a day
• Ensure scalability and maintainability through microservices adoption, decoupling of concerns from the data model, queuing of jobs, application layering and container-based software distribution
• Continue to build out and enhance our CI/CD pipeline for smooth and safe production releases via automated testing and verification
• Verify and ensure performance and correctness of systems in response time and throughput
• Participate in peer reviews, testing and in design reviews for new features, products, and systems
• Collaborate with business teams and provide early input to new product ideas and functionality
• Define, implement, and monitor operational metrics to ensure performance and quality
• Work with a sense of urgency and iterate quickly in an agile process
• Mentor more junior engineers on engineering best practices
• Exceptional problem solving skills: demonstrated ability to understand business challenges and translate those into technical solutions
• Being on team on-call rotation and able to respond quickly to system incidents

Requirements

• 6+ years of experience in software development
• Coding experience in server-side programming languages (e.g. Python, Go, Java, Ruby) as well as database languages (SQL)
• Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
• Strong interpersonal skills and the ability to work with all levels of the organization
• Past experience and success building and supporting scalable APIs, services, or applications
• Experience integrating with APIs that use REST, SOAP, gRPC and other technologies
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
• Exceptional verbal, written, and interpersonal communication skills
• You are adept at communicating relevant information clearly and concisely
• Deep understanding of customer needs and passion for customer success
• Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale
• Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
• BS or MS degree in Computer Science or equivalent experience

Bonus if you have

• Prior experience working or interacting with shipping and/or postal carriers
• Familiarity with microservices architectures
• Experience with Django and/or FastAPIExperience using Python and/or Golang in production at scaleInterest and experience in performance tuning, concurrency, security, data pipelines, and web servers
• Experience with messaging systems such as NSQ, Kafka, SQS and Celery
• Experience with DevOps tooling such as Docker, Terraform, Kubernetes, CircleCI, GitHub Actions, ArgoCD, New Relic, PagerDuty/Incident.io, etc
• Experience with AWS/Cloud services such as EC2, S3, DynamoDB, Lambda, Route 53, Cloud Formation, Cloudflare, Elastic Beanstalk, IAM, etc.

What's in the Shippo package:

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working 
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Our company Shippolicy:

We believe compensation is a custom experience and are committed to fair and equitable compensation practices. The standard base pay range for this role is min is $133k to a max $181k annual salary. We tend to anchor our pay in the middle of this range ($157k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges,  a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.