Software Engineer III- Command Center Observability & Automation Engineer

Posted Yesterday
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Bengaluru, Karnataka
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Develop telemetry views from infrastructure products, implement observability tools, and enhance command center operations while ensuring code quality and stability.
Summary Generated by Built In

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Infrastructure Platforms division, you will collaborate with the IP Payments team. Your primary role will be to develop a comprehensive view of telemetry from all infrastructure products that support Payment Applications. This will be displayed on a single dashboard for our new Command Center Initiative.
Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Collaborate with infrastructure product owners to implement integrated observability and telemetry views that can enable proactive performance management.
  • Utilize logging, monitoring, reporting and analytics tools such as Satori, Prometheus, Grafana, Netcool, Splunk, Dynatrace and Datadog to build visualization of insights that can provide correlation of application issues with infrastructure performance, enabling quick identification and remediation of bottlenecks.
  • Collaborate with the Payments Automation team on delivery of smart and secure automations.


Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Hands-on practical experience in system design, application development, testing, and operational stability
  • Proficient in coding in one or more languages
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
  • Overall knowledge of the Software Development Life Cycle
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • Proficient in using logging, monitoring and analytics tools, such as Satori, Prometheus, Grafana, Netcool, Splunk, Dynatrace and Datadog. Experience in Grafana integrations.
  • Proficient in one or more programming language(s), Python, Ansible, shell scripting, consuming and creating new APIs.
  • Possess technical skillset in one or more infrastructure domains such as Unix / Linux technologies, Kubernetes, Oracle / SQL, Cassandra and Messaging frameworks (Kafka, MQ).
  • Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, Ansible


Preferred qualifications, capabilities, and skills

  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies
  • Keen attention to detail to build intuitive solutions for teams monitoring system alerts and observations via the command center dashboard.
  • Experience in identifying and implementing process improvements to enhance command center operations. Willingness to stay updated on new tools, technologies, and best practices relevant to same.

Top Skills

Ansible
Cassandra
Datadog
Dynatrace
Gitlab
Grafana
Jenkins
Kafka
Kubernetes
Netcool
Oracle
Prometheus
Python
Satori
Shell Scripting
Splunk
SQL
Terraform

What the Team is Saying

Nick S.
Lupe C.
Edwin T.
Dawn T.
Meng M.
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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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