Software Development Engineer 2 (Backend)

About us:

Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack. 

Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit www.thena.ai

Requirements:

• 3-5 years of software development experience, with a primary focus on NodeJS, Typescript.
• Design, architect, and implement robust full-stack solutions.
• Collaborate closely with both front-end and back-end teams.
• Engage with product managers and designers to align with project vision and specifications.
• Drive code quality and best practices, ensuring scalable and maintainable solutions.
• Stay updated on the latest technologies, tools, and methodologies in full-stack development.
• Assist in troubleshooting, debugging, and optimizing existing and new applications.

Responsibilities:

• Develop and deliver high-quality, scalable, and secure software applications.
• Contribute to all phases of the software development lifecycle, from ideation to deployment.
• Review, maintain, and refactor existing codebase for performance and scalability.
• Collaborate effectively with cross-functional teams to meet project milestones.
• Address and prioritize bugs and system issues in a timely manner.
• Engage in continuous learning and skills development to stay ahead in the field.
• Provide technical expertise and input during team meetings and brainstorming sessions.

Preferred Skills:

• Experience with modern back-end technologies and frameworks.
• Familiarity with the unique challenges and opportunities presented by B2B SaaS, including scalability, multi-tenancy, and integration with various enterprise systems.
• Experience in a multi-cloud environment (e.g., AWS).
• Familiarity with CI/CD processes and tools.

Benefits:

• Comprehensive health insurance for you and your family, ensuring peace of mind.
• ESOPs offering a stake in our company's success and growth trajectory.
• Generous flexible budgets dedicated to your learning and development.
• Robust mental wellness programs supporting the holistic well-being of our team.
• Access to high-end hardware and software tools, optimizing performance and innovation.