Software Data Analyst - Orlando / Alpharetta (Hybrid)

Posted 11 Days Ago
Orlando, FL
Junior
Logistics • Other
The Role
The Software Data Analyst will perform asset tracking data analysis, support Digital customer solutions, conduct user training, and engage in user acceptance testing. Key responsibilities include collaborating with engineering teams to improve processes and customer experience through effective data usage and solution deployment.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

POSITION PURPOSE

Our Digital division is seeking an individual to deliver asset tracking data analysis as the company widens its digital footprint, gathers key learnings, and further develops its tech capability and value proposition for customer solutions.

The ideal candidate is someone who has analytical and software application background, decent knowledge about industrial and retail supply chain network.  The role would be dedicated to Digital customer solution projects. 

SCOPE

Countries: North America, LATAM    

MEASURES

• Business user expectation/satisfaction 

• Effective cross functional communication

• Solution ease of use, reliability and repeatable usability

• Responsiveness

MAJOR / KEY ACCOUNTABILITIES

• Digital Solution Readiness and Scalability – Work closely with Digital software/hardware engineering team, product, support and operations team to understand gaps from end-to-end solution perspective. Assist operations team design processes to ensure data capture aligns with configuration, system computation and eventual result for customers; Provide workarounds on existing gaps and feedback on future product/feature development; First level troubleshooting on initial deployment and hyper care stage to ensure responsiveness and alignment with general solution support team; Design deployment, adjust and prioritize accordingly based on engineering team’s development plans and commercial value proposition

• Customer Service - On-board user training and support from analytical perspective

• User Acceptance Testing – Participate in house user acceptance testing to ensure the end-to-end solution is reliable and repeatable on all user cases

KEY C0NTACTS

Internal:  Customer solution, Product, Physical Ops, Hardware, Software, Business Unit Leadership, Supply Chain, Digitalization Stakeholders and Key Users

           

QUALIFICATIONS

• Bachelor of Science degree in computer science/computer engineering

• Knowledge/Experience in deploying web applications

EXPERIENCE

• 1 - 2+ year experience of software solution delivery and implementation

• Programming experience with Python, SQL and dashboard visualization experience with Power BI or Tableau

• Cross functional experience and effective communication

• Experience providing data analytics

• Understanding of databases structure

SKILLS AND KNOWLEDGE

Technical Skill: Python, Excel, Hive SQL, SQL, Pyspark, Reporting tools & Visualization tools

Cloud Platform: Amazon Web Services

Personal: energetic, proactive, effective communicator, solution driven, customer focused, independent, self-disciplined, hands-on, analytical, result oriented, relationship builder, team leader, team player, strategic & critical thinker, quick learner, collaborative

Remote TypeHybrid RemoteSkills to succeed in the roleActive Learning, Adaptability, Agile Methodology, Algorithmic Design, Application Frameworks, Cloud and Application Platforms, Computer Programming, Continuous Deployment and Integration, Cross-Functional Work, Curiosity, Debugging, Digital Literacy, Emotional Intelligence, Empathy, Error Analysis, Initiative, Problem Solving, Software Release Cycle, Source Control Management, Unit Testing

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Top Skills

Python
SQL
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The Company
6,172 Employees
On-site Workplace
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.

Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.

With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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