Software Asset Management Specialist

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
NBCUniversal Vendor Operations Software Asset Management ("SAM") Specialist plays a critical role in ensuring effective management of software licenses, compliance, and vendor relationships within the organization. This position involves collaborating with various internal and external teams, and maintaining accurate records. This role is responsible for tracking software assets within NBCU technology footprint, ensuring compliance with software licensing agreements (consumption versus entitlement), managing software inventory, and implementing best practices for software asset management. The ideal candidate will have extensive experience in SAM activities, excellent analytical skills, and the ability to work collaboratively with various stakeholders as well as knowledge of the Eracent Lifecycle Management tool to meet the objectives of this role.
Responsibilities:

• Analyze the company's software asset data and create reports that help drive compliance to usage rights, cost savings, cost avoidance and harvesting strategies.
• Execute reconciliation by comparing license entitlements with discovered software installations to determine effective license position for in-scope vendors.
• Analyze software usage reports and recommend remediation plans for underutilized or overutilized non-compliant positions.
• Implement best practice SAM processes including development of shared sites, documentation, etc.
• Develop and implement industry best practices for the strategies around acquisition, deployment, and retirement of software assets by recommending and creating policies, processes, and procedures to support end-to-end software assets lifecycle management
• Maintain an up-to-date inventory of all software assets (see immediately following bullet) used within the organization, and track licenses, versions, and installations for each software application
• Provide specialized knowledge of key software vendors such as Microsoft, Oracle, SAP, Adobe and VMWare and other high value/strategic software vendors within Company
• Ensure accurate and up-to-date documentation of software licenses and maintenance agreements
• Conduct regular self-audits to validate software deployments and reconcile license entitlements
• Develop & Maintain Software Management Product and Capability roadmaps
• Provide company with continuous improvement recommendations for either Eracent's or Company's software asset management processes
• Provide all necessary analysis, reporting and documentation, as needed, in support of Company's negotiations with software vendors
• Provide all necessary analysis, reporting and documentation, as needed, in support of Company's true-up and inventory validation for annual license or support renewals.
• Create and maintain policies, processes where needed to support end-to-end software assets lifecycle
• Provide remediation recommendations to correct non-compliant positions
• Prepare for and address routine audits and questions from software vendors and internal stakeholders related to usage of software
• Provide ad hoc Compliance Reporting, as directed by Company, on the portfolio position of certain software within Company that, at a minimum, identifies its status, usage and compliance (for example over-deployment or under-deployment of the software)
• Analyze software usage patterns and recommend cost-effective license models
• Provide recommendations for software optimization and harvesting opportunities and contribute to Company's cost savings and cost avoidance objectives though these recommendations
• Develop dashboards that provide ongoing Compliance Reporting on core software vendors such as Microsoft, Adobe, and others as directed by the company.
• Provide, in accordance with Company's timeline, all necessary analysis, reporting and documentation in support of Company's response to software audits

Qualifications
Basic Requirements:

• Proficient knowledge and use of the Eracent Lifecycle management tool
• Bachelor's degree in information technology, Business Administration, or a related field.
• 8+ years of experience in software asset management.
• Expert knowledge of software licensing terms and conditions and the application of those terms to a software's footprint and usage within a company's physical and virtual IT environment.
• Excellent analytical skills with the ability to succinctly and impactfully share the findings with a varied stakeholder base including IT, Sourcing and Finance senior management.
• Strong communication and interpersonal skills.
• Excellent customer service skills
• Relevant certifications (e.g., CSAM, ITIL) are a plus.

Desired Characteristics:

• Experience in large global environments spanning multiple time-zones
• Ability to handle multiple priorities and work under deadline.
• Ability to multi-task and to work both independently and as part of a team in a fast-paced environment with minimal supervision.
• Excellent report drafting, problem solving, and communications skills.

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - $130,000 (bonus eligible)
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
For LA County and City Residents Only: NBCUniversal will consider for employment
\nqualified applicants with criminal histories, or arrest or conviction records, in a manner
\nconsistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
\nInitiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.