Soft Services Manager

Annual salary: up to £37,485.00

Facilities Manager – Soft Services

Location: Inverness - Longman Drive

Salary: up to £37,485.00 per annum

Job Type: Permanent, Full time, 40 hrs per week

Mears FM are a highly successful partner delivering long term, sustainable and innovative facilities management solutions. We deliver our services to clients and customers across a variety of sectors and demographics throughout the UK.

We offer comprehensive services to the public and private sectors. We focus on delivering customer success through the provision of a great service delivered in a sustainable manner.

About the role:

As a Facilities Manager within our soft services team you will ensure that the soft services provided to the client meets the contract specification and is managed in a compliant and safe manner. The role would see you:

• Manage resources to ensure the soft services element of the contract is delivered in line with contract specifications.
• Monitor, evaluate and control the performance of all internal labour and resources to provide effective and compliant delivery of the soft services.
• Monitor, evaluate and control the use of suppliers in the effective and compliant delivery of the Soft Services.
• Ensure that all contractual and service level requirements are achieved for relevant service offerings.
• Assist in the broader operational management of the service contract delivery, including contributing to the planning and development of the service.
• Organise/Coordinate and assist with the compiling and production of various reports including Monthly client reports and various other specific projects.
• Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc.

Role Criteria:

• UK Driving License – due to travel between schools.
• Strong Health & Safety & COSHH knowledge
• Demonstrate experience of working in a similar role within a Soft FM contract across multiple sites, Managing and leading a team
• Flexibility and reliable individual to work overtime or extra hour’s where the business requires.
• Hold a BICS qualification.
• Having an IOSHH Qualification is not essential but highly advantageous.
• Knowledge of external cleaning developments and innovations is not essential but preferable.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Great maternity & paternity leave
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies

To apply, follow the link below or to discuss your application further; Megan at [email protected]

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Mears Group is a Disability confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Beth Dunford ([email protected])

Mears Group is a disability confident employer and recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.  

To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.