Social Media Coordinator

Job Title: Social Media Coordinator

Reports to: Product Marketing Manager

Role Summary:

We’re looking for a passionate and organized Social Media Coordinator to help grow and engage our online community across various platforms. In this role, you will assist the team by creating and scheduling content, monitoring social media channels, engaging with followers, analyzing performance to optimize our digital presence, and assisting with our influencer program. This is an excellent opportunity for someone eager to gain hands-on experience in social media marketing while contributing to a dynamic and fast-growing company.

Who You Are:

• Passionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers
• Creative mindset with an eye for creating engaging digital content
• Eager to work in a collaborative environment, bouncing ideas off others and celebrating shared successes
• Able to thrive in a fast-paced environment, juggling priorities and tasks with a responsive and thoughtful approach

Responsibilities/Essential Functions: 

• Create and publish high-quality content by crafting compelling posts, stories, and videos that resonate with the target audience and align with the brand voice 
• Collaborate with the marketing team to create and maintain a social media calendar
• Provide excellent customer service and foster positive brand sentiment through social media interactions including the management of post comments and direct message responses 
• Monitor social media performance using analytics tools, and use learnings to refine our strategies and improve content performance
• Assist in the development and management of an influencer marketing strategy

Minimum Qualifications:

• Passion for social media and proficiency with major social media platforms, with an emphasis on Instagram, TikTok and LinkedIn
• Proficiency with design and video editing tools 
• Strong copywriting and copy editing skills
• Strong oral and verbal communication skills

Preferred Qualifications:

• Experience with social media management tools (Hootsuite preferred)
• Hospitality or restaurant industry experience is a plus
• Bonus points for experience with influencer partnerships

Work Environment:

• The candidate in this position will be located primarily in-person, with an expectation of in-person work at the physical office location in Austin, TX

Some of our Benefits: 

• Generous PTO and company holiday policy + company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
• Child Care Benefits and generous parental leave
• Dog-friendly workspace in a secure building with great views of downtown Austin
• Daily lunches and snacks

Salary: 

• $60,000-$65,000, DOE

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.