FIGS is looking for a Social Media Coordinator to assist with direct messaging, comments, outward engagement and communication on all of our social platforms.
What you’ll do:
- Daily management of public customer communications, engaging with our followers on FIGS’ owned posts and contributing to the conversation by commenting on popular posts in the medical community.
- Maintain the FIGS voice in all public communication with customers.
- Liaise with store and customer service team to manage customer queries
- Assist the team as needed in the creation of content for FIGS social media channels.
- Work closely with Social Media and Community teams to plan, organize and collect UGC from content creators.
- Management of UGC and FIGS’ tagged photos
- Collecting, organizing and labeling UGC photos from social media
- Keeping track of trends in what our customers are talking about
Requirements:
- BA / BS in Marketing, Communications, English or related fields
- 1-2 years’ experience in social media and marketing
- Familiar with social media trends, language and can pick up brand voice easily
Other must haves:
- Someone who is familiar with social media and can stay on top of social media trends and the marketing industry and want to innovate within it.
- A self-starter. They’re self-motivated, highly proactive and demonstrate and ability to work autonomously, anticipating the needs of the team.
- A problem solver. They’re adept at creative problem solving, are extremely resourceful and organized.
- Someone who can work on multiple projects at once and be flexible when timelines and priorities shift.
- A team player. Someone who has a positive attitude, excellent work ethic and strong interpersonal skills. Someone who is not afraid to get gritty, roll up his / her sleeves, and do what needs to be done. Someone who recognizes that we’re all a team with a common goal to make our company as successful as it can be.
FIGS Compensation and Benefits
Pay Range
- At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $17 and $24. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
- Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Annual bonus: This position is eligible to participate in the FIGS annual bonus program
- Other compensation and benefits offered include:
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
Top Skills
What We Do
We’re dedicated to improving the lives of healthcare professionals by creating innovative, comfortable and functional medical apparel. FIGS is transforming the healthcare experience by empowering and celebrating the healthcare community and creating medical apparel that ensures they look their best, feel their best and perform at their best. FIGS is the first digitally native, direct-to-consumer company in the industry and has revolutionized the scrubs market. Giving back is ingrained into everything we do. Through our Threads for Threads initiative, we’ve donated hundreds of thousands of scrubs to healthcare providers in need around the world – including over 60K to hospitals hardest hit by COVID-19. We like to say, the highest standards didn’t exist – so we created them.
Why Work With Us
We’re transforming the healthcare experience by creating innovative, comfortable & functional medical apparel. We sell our products through a convenient direct-to-consumer model tailored to an around-the-clock lifestyle. We're a fast-growing, collaborative & fun team determined to improve the medical professional’s experience on a global scale.
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