About the opportunity:
New Era Technology is seeking an experienced SOC analyst. This is a full-time remote opportunity. See below for more details.
Responsibilities:
- Monitor, analyze, and respond to security alerts and SOC notifications.
- Execute playbooks and implement mitigations using SOC tools and technologies.
- Collaborate with team members on SOC process, procedure, and service/platform improvements.
- Handle tasks and responsibilities assigned through the ticketing system.
- Review security alerts and take protective steps.
- Monitor security systems and tools such as SIEM.
- Respond to client tickets and security requests.
- Perform security monitoring and incident response as part of the SOC.
- Engage in technical problem solving across multiple technologies.
- Follow detailed operational processes for analyzing and advancing security incident remediation.
- Contribute to the knowledge base and SOC alert playbooks.
- Develop and refine SOC processes and procedures.
- Participate in SOC working groups and organizational collaborations.
Required Skills
- Eagerness to learn about cybersecurity threats, news, and trends.
- Willingness to accept and implement detailed feedback and suggestions.
- Ability to work in challenging cybersecurity environments.
- Exceptional customer focus and commitment to providing 'white glove' customer service.
- Excellent organizational skills and attention to detail.
- Strong communication skills, both written and oral.
- Understanding of monitoring, analyzing, and triaging security events using a SIEM.
- Ability to work independently, prioritize tasks, and escalate issues when necessary.
- Knowledge of basic malware analysis during incident response investigations.
- Participate in use case development, validation, and quality assurance efforts.
Preferred Education
- Bachelor's degree (BA/BS) from four-year college or university; or equivalent training, education, and work experience.
About Us:
New Era Technology is a community of like-minded, like-hearted people who share the same vision and values: Community, Integrity, Agile, and Committed.
These visions and values tie into our daily work, to serve as a trusted technology adviser to our customers. Often a single project leads to a long-lasting partnership where we have the continued privilege of helping our customers deliver valuable technology solutions that improve efficiencies and experiences to their employees and customers.
EEO Statement:
New Era Technology is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.
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What We Do
Hybrid Pathways is a New England-based IT professional services company that assists mid to large enterprises implement secure IT environments that span on-premise and Public Cloud platforms.
