SMB Sales Representative

About the Team: 

At Vagaro Sales, our mission is to be the driving force behind the success of beauty, wellness, and fitness businesses. We believe in connecting with our clients on a personal level, understanding their unique needs, and offering them tailored solutions that elevate their operations. Our commitment is to be the unrivaled industry partner, providing innovative tools and exceptional service that propel our clients toward unprecedented success. In achieving these goals, we envision a future where Vagaro is synonymous with excellence, where our Sales Team is a beacon of industry knowledge and client success. Together, we are shaping the future of beauty, wellness, and fitness businesses, one transformative solution at a time. 

About the Role: 

Do you have a competitive edge and a knack for explaining products? At Vagaro, we are looking for a Sales Representative who is self-motivated to achieve revenue targets and excels in customer interactions. Join our team and play a crucial role in generating leads, managing the sales funnel, and providing top-notch customer service. If you thrive in a dynamic environment and have a passion for sales, we want to hear from you! 

*Position reports to Pleasanton, CA- Onsite position* 

Responsibilities: 

• Lead Generation: Make 50-80 calls per day to generate qualified phone meetings by following up with leads from marketing campaigns, individual prospecting, and various call lists. 
• Sales Support: Monitor and answer the sales queues for both phone and live chat. 
• Sales Funnel Management: Ensure the progression of leads and opportunities through the sales funnel. 
• Product Knowledge: Understand Vagaro’s product offering, its position in the marketplace, and be able to compare and contrast Vagaro with competitors. 
• CRM Management: Track all lead activity using SalesForce.com. 
• Customer Service: Provide exceptional customer service and maintain reliability by attending scheduled shifts. 
• Additional Duties: Perform other duties as assigned. 

Qualifications: 

• Bachelor’s degree or equivalent experience. 
• 1-2 years of sales experience in sales/demand generation position. Experience in B2B, beauty, wellness and fitness industry, or SaaS sales a plus. 
• You have a track record of growing in a self-starting environment, demonstrating your drive, creativity, and intellect. 
• Strong interpersonal communication skills to understand customer needs, provide consultations over the web and on the phone, and to persuade different stakeholders. 
• You have awesome customer service skills. 
• Positive attitude, sense of humor, and open mind. 
• Resilient. When they hang up or respond negatively, you plow forward with a smile. 
• An entrepreneurial drive with a hunger to do sales. 
• Demonstrated ability to manage multiple tasks with changing priorities and tight deadlines. 
• Ability to explain complex concepts in a clear and concise manner. 
• Ability to communicate how we differentiate from our competitors. 
• Experience using Microsoft Office applications, SalesForce.com, auto dialers, scheduling software, LiveChat and/or other CRM tools. 

Why You’ll Love Working Here:

• Attractive Compensation & Performance Bonuses: Enjoy a competitive salary paired with performance-based bonuses
• Generous PTO: 15 accrued days, including 9 company holidays annually
• Growth Opportunities: College Assistance Reimbursement, access to our EAP & Work/Life Program, and a LinkedIn Learning account to master new skills
• Financial Security: 401k program with 4% matching and optional life/supplemental insurance
• Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family
• Exclusive Perks: Discounts, special offers, and preferred seating for top attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork
• Beauty Perks: Receive $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments
• Food Perks: Enjoy a $50 monthly stipend for our onsite microkitchen, offering light meals, snacks, and beverages, plus a complimentary DoorDash DashPass subscription for all your local food delivery needs
• Stay Active: Take advantage of our on-site gym, flavored water dispenser, and basketball court to stay fit and energized

Equal Opportunity Employer:
Vagaro is proud to be an Equal Employment Opportunity and affirmative action employer. We foster an inclusive environment where individuals are evaluated without discrimination based on gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Privacy Policy:
Your privacy matters! At Vagaro, we are committed to protecting your personal information. Before proceeding with your application, please review our Employee and Applicant Privacy Notice here. By submitting your application, you acknowledge that you have read and understood our Privacy Notice, which outlines how we collect, use, disclose, and protect your information during the recruitment and employment process.

Learn More About Vagaro:
Visit us at Vagaro.com and sales.vagaro.com to learn more.