Slack Enterprise Administrator

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As the Slack Administrator you would be responsible for the administration of the Slack Enterprise at PayPal. You will work with external partners from across different organizations. You will be able to enforce existing Slack standards and review and policies and procedures and monitor its success in the enterprise. Automating business processes where possible is an essential part of the role. You will spearhead technical design of the environment, as well as ongoing architecture changes and maintenance.

Job Description:

Meet our team

Our organization prioritizes developing diverse talent and fostering an inclusive environment where you will be encouraged to align your values with the PayPal Leadership Principles and apply them in your daily role.

Our team is committed to PayPal’s Leadership Values and exemplifies:

• Innovation work customer back: create simple and valuable customer experiences.
• Inclusion Put people first: build the next generation, unlocking their superpowers.
• Wellness: Work as One PayPal.
• Collaboration: Win together

Your way to impact

Your role in providing walk-up instant help and serve as a point of contact for the Enterprise Systems Slack implementation as a technical resource.

Your day to day

• Administration; Architecture; User provisioning; Settings and policies; Channel structure; Application approval processes; Data security; Process design, Authentication, Authorization, Configuration, operations and Integration with Enterprise and Custom systems.
• Review existing standards and refine governance model, Slack enterprise grid, workspaces, external collaboration and partner channels, and other Document management systems and build onto an organizational structure that will allow for maximum automation and scalability.
• Work with the Identity Management Team(s) for account lifecycle and security policy management and manage numerous tasks simultaneously.
• Balance user experience with security requirements and knowledge on setting up of SSO in Slack integrated with SSO provider like OKTA, PingID, AzureAD, understanding of RBAC in Slack and Slack Governance.

What do you need to bring

Business Acumen: 

• Successful track record in working on multi-functional, cross-team projects
• Hands on experience managing a large-scale slack implementation as an enterprise tool
• An ability to thrive in high pressure, highly flexible environment against both short- and long-term requirements
• A passion for technology and an ability to identify new opportunities for efficiency and productiveness while solving problems
• Ability to work effectively with team members, peers, and others in and outside the organization to accomplish goals and objectives, and to identify and resolve problems
• Strong Slack automation knowledge building bots and apps

Communication Skills:

• Strong communications skills and ability to work cohesively as part of a team

Education:

• Bachelor’s degree preferred
• Must be a Slack Certified Administrator
• 3-5 years of experience in Slack Administration and implementation

Workplace Model:
 

• Hybrid (in-office three days a week).
   

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$84500 to $204600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.