Acoustic is seeking a skilled and seasoned Senior Site Reliability Engineer to join our SRE team. We believe that the ideal candidate will bring innovative ideas and implement preventative measures to minimize downtime. This position is perfect for someone enthusiastic about technology and eager to contribute to the growth and success of our organization.
Key Responsibilities
- Lead major incident calls and provide solutions to the team.
- Collaborate with our SRE teams to provide early detection and response.
- Provide automated solutions for our application problems.
- Collaborate with our Engineering team to understand our products and features.
- Participate in team on-call rotation.
- 5-8 years experience
- Strong Communication Skills
- Coding proficiency in one or more of the following languages with the ability to quickly learn new languages:
- Go, JS, Python
- Strong automation experience in AWS (preferred) or other Cloud Providers
- Worked with at least one of the automation tools such as
- Puppet, Chef, Ansible, or Terraform
- Strong Java application debugging and troubleshooting skills such as looking at thread and heap dumps, performance tuning.
- Experience working with distributed systems and at least one of the following databases:
- Oracle, DB2, MySQL, PostgresDB, MSSQL
- In-depth knowledge of monitoring & log aggregation and o11y tools such as:
- DataDog, New Relic, LGTM, OpenTelemetry and other open source tools.
- Experience with deploying and managing
- Kubernetes, Kafka, Open Search, Hbase, MongoDB, or their variants.
- Experience with queueing stack such as:
- ActiveMQ, RabbitMQ, or their variants
- Experience with CICD pipelines and work with at least one of the following tools:
- Artifactory, GitHub, Jenkins, CloudBees, Octopus, and other tools
- Ability to document work for the benefit of the team
Nice to have
- Experience with Snowflake and Looker
Top Skills
What We Do
Acoustic is a global marketing and customer engagement provider delivering solutions that give brands a deeper understanding of their customers and the ability to act in the moments that matter. Our mission is to help brands build closer customer connections through data-driven visibility and personalized engagement. We know that marketers need powerful solutions that enable them to transform how their brand connects with customers — not tools that limit their potential and complicate their day-to-day. Our solutions are purpose-built to enable marketers to build, scale, and optimize customer experiences throughout the customer lifecycle.
We have approximately 650 employees around the globe, allowing us to maintain a local presence with a global footprint. With 25+ years of MarTech experience, our team of trusted experts is focused on helping brands across industries exceed expectations and build meaningful, lasting customer relationships.
Why Work With Us
We’re not only building our company’s future but the future of an industry. That’s why our values — team and passion, trust and security, rapid innovation, customer delight, and respect for all people — guide everything we do. Join our collaborative, global team that’s dedicated to helping brands deliver exceptional customer experiences.
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