Site Reliability Engineer

Your Moneris Career - The Opportunity

We are looking for a Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will help ensure the reliability, performance, and scalability of our systems. You will work with development and operations teams to build and maintain robust infrastructure, automate processes, and improve overall system health.

Location: You will be based in our Toronto office and will work in a hybrid model.

Reporting Relationship: You will report to Manager, Site Reliability Engineering and DevOps.

Your Moneris Career - What you'll do

• Monitor and maintain the health, performance, and availability of our systems and services.

• Develop and implement automation tools to streamline operations and reduce manual intervention.

• Troubleshoot and resolve incidents, ensuring minimal downtime and impact on users.

• Conduct root cause analysis and implement preventive measures to avoid future incidents.

• Define, monitor, and manage Service Level Objectives (SLOs) and error budgets to ensure system reliability and performance.

• Collaborate with development teams to design and implement scalable and reliable infrastructure.

• Continuously improve system reliability through proactive monitoring, capacity planning, and performance tuning.

• Participate in on-call rotations to provide 24/7 support for critical systems.

• Document processes, procedures, and best practices to ensure knowledge sharing and consistency.

Your Moneris Career - What you bring

• 3 or more years of experience in a Site Reliability Engineering or similar role.

• Strong background in Linux operating systems.

• Strong knowledge of cloud platforms particularly Azure and containerization technologies (Docker, Kubernetes)

• Proficiency in scripting languages (Python, Bash, Ruby) and infrastructure-as-code tools (Terraform, Ansible).

• Experience monitoring and logging tools (Prometheus, Grafana, ELK stack, Dynatrace, CheckMK).

• Experience with CI/CD pipelines and DevOps practices.

• Familiarity with version control systems, particularly GitHub.

• Experience with networking, security, and system administration.

• Familiarity with database management and optimization (considered an asset)

• Knowledge of microservices architecture and distributed systems (considered an asset)

• Knowledge of building and maintaining code in Java, JavaScript, and React (considered an asset)

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Hybrid

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.