About the team:
At the Capco Technology Delivery Center, we are dedicated to the financial services industries. Our professionals combine innovative thinking with unrivalled industry and domain expertise to offer our clients consulting expertise, complex technology and package integration, transformation delivery, and managed services, to move their organizations forward. Through our collaborative and efficient approach, we help our clients successfully innovate, increase revenue, manage risk and regulatory change, reduce costs, and enhance controls. Our teams stay at the forefront of industry trends and technologies that are driving innovation. From strategy to launch, we are adept at delivering across the full product lifecycle.
About the Job:
As a member of the Capco Technology Delivery Team, you’ll bring practical knowledge of agile development methodologies and engineering best practices. As a Site Reliability Engineer (SRE) Specialist, you’ll play an integral role using your experience and skills to contribute to the quality and implementation of our projects.
What You’ll Get to Do:
- Design and implement SRE principles to enhance system reliability, scalability, and performance.
- Automate operational processes and establish robust monitoring, alerting, and incident response systems.Provide strategic insights to ensure security compliance and risk mitigation in DevOps practices.
- Act as the Subject Matter Expert (SME) in IT Operations, leveraging ITIL best practices to optimize processes.
- Oversee CloudOps strategies, ensuring high availability and resilience of cloud-based systems.
- Lead the design, development, and deployment of ServiceNow modules, including ITSM, ITOM, and CMDB.
- Optimize workflows and automate service delivery processes using ServiceNow capabilities..
What You’ll Bring with You:
- 5+ years in IT operations, including CloudOps and SRE roles, with hands-on ServiceNow implementation expertise.
- Deep understanding of ITIL principles and their practical application.
- Expertise in cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes).
- Proven track record of implementing and managing ServiceNow modules.
- Experience with workflows, scripting, and custom integrations within ServiceNow.
- Strong problem-solving and decision-making abilities.
- Excellent communication and collaboration skills to work across diverse teams.
Why Capco?
A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation.
We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.
Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.
We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.
We offer highly competitive benefits, including medical, dental, and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
Ready to Take the Next Step?
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.
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New York Pay Range
$111,000—$145,000 USD
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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