Site Reliability Engineer (Observability) - remote friendly

Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

⭐ Mission: Join Qonto as a Site Reliability Engineer focused on Observability to build a company-wide framework to observe our applications and infrastructure, detect waste, prevent incidents, and provide useful insights to improve performance, cost, and reliability.

👩‍💻🧑‍💻 As a Site Reliability Engineer - Observability at Qonto, you will:

Develop robust alerting systems and refine our incident management process to minimize downtime and maintain our SLAs.

Enable the Tech Department teams to leverage the Observability Framework to gather data-based insights, helping them make the right decisions.

Design, build, and maintain our observability platform, providing Qonto with metrics, logs, and traces, and ensuring it scales with the growing complexity of our system.

🤔 What you can expect:

You'll be part of a dedicated team working on unique challenges in a company that highly values the impact of observability on its operations.

Collaborate closely with skilled colleagues who share a data-driven mindset and a proactive approach to problem-solving.

Opportunity to work on high-impact projects that influence the efficiency and cost-effectiveness of our services.

A chance to step back from the day-to-day coding and gain a wider perspective on technology and its role in business decision-making.

Access to continuous professional development in a fast-paced and innovative FinTech environment.

🛠 What stack you can expect

Programming languages: Golang

Cloud services: AWS

Container technology: Kubernetes (EKS), Docker (or Orbstack)

CI/CD: GitLab CI & ArgoCD

Monitoring: Prometheus & Thanos, Grafana Tempo (OTL), Grafana Loki & ELK, Opsgenie

Infrastructure as Code: Terraform

🤝 About your future manager:

You will be working under the leadership of Javier and Kevin, who bring a wealth of knowledge in SRE and observability.

They are committed to fostering a learning environment where autonomy and proactive problem-solving are highly valued.

🏅 About You:

- You have coding skills in Golang and are familiar with cloud services like AWS and container technologies, including Kubernetes and Docker.

- Your experience with Terraform has given you a solid foundation in infrastructure as code, which is essential for maintaining our systems.

- You can autonomously tackle issues with a proactive mindset, always ready to dive into problem-solving without needing a push.

- Your familiarity with observability tools like Prometheus and Grafana will be key to building and refining our monitoring systems.

- You understand the importance of an efficient incident management process.

At Qonto, we believe in empowering SMEs and freelancers with financial solutions that energize them to achieve more. We're building an internal observability platform that rivals the best in the industry, and you could be a pivotal part of that.

Apply to join our team and help us enhance our decision-making capabilities with data-driven insights!

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

🎁 Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;

- Tailor-made remote work policy depending on the job you apply for and where you live;

- Competitive salary package;

- A meal voucher;

- Public transportation reimbursement (part or global);

- A great health insurance (depending on the country);

- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;

- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;

- Monthly team events.

💬 Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

Find more information about our interview process on our careers website.

On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

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