Site Reliability Engineer III- DevOps

Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Commercial and Investment bank, digital and commercial real estate team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities

• Design, implement, and manage scalable, reliable, and secure cloud infrastructure on AWS, including deploying and scaling containerized applications using Kubernetes (EKS) and ECS.
• Develop and maintain infrastructure as code using Terraform to automate provisioning and configuration management, ensuring efficient and consistent deployments.
• Monitor system performance, optimize EKS workloads, and implement solutions to improve reliability and performance, including autoscaling and disaster recovery strategies.
• Implement logging and tracing using tools like ELK Stack, Splunk, Dynatrace, and AWS CloudWatch to ensure comprehensive monitoring and alerting.
• Integrate security tools such as SonarQube, Snyk, Trivy, and Aqua Security into CI/CD pipelines using Jenkins or AWS CodePipeline, and define automated rollback policies in Spinnaker.
• Collaborate with development teams to ensure smooth deployment and operation of applications, implementing and managing CI/CD pipelines to streamline the software development lifecycle.
• Troubleshoot and resolve infrastructure-related issues promptly, while continuously evaluating and implementing modern technologies and tools to improve operational efficiency.

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability concepts and 3+ years applied experience
• Strong expertise in AWS services, including EC2, S3, RDS, VPC, IAM, and networking, with hands-on experience in Kubernetes (EKS) and ECS for container orchestration.
• Proficiency in using Terraform for infrastructure as code and a solid understanding of CI/CD concepts and tools such as Jenkins, GitLab CI, CircleCI, AWS CodePipeline, and Spinnaker.
• Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, CloudWatch, and observability practices including white and black box monitoring and telemetry collection.
• Strong scripting skills in languages such as Python, Bash, or Go, and proficiency in at least one programming language such as Python, Java/Spring Boot, or .Net.
• Excellent problem-solving skills, attention to detail, and the ability to troubleshoot common networking technologies and issues.
• Strong communication and collaboration skills, with the ability to contribute to large and collaborative teams by presenting information logically and compellingly.
• Proficient in site reliability culture and principles, with familiarity in implementing site reliability within an application or platform.
• Proficient knowledge of software applications and technical processes within a given technical discipline, such as Cloud or artificial intelligence.
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, and familiarity with container orchestration using ECS, Kubernetes, and Docker.
• Ability to proactively recognize roadblocks, demonstrate interest in learning technology that facilitates innovation, and initiate and implement ideas to solve business problems.

Preferred qualifications, capabilities, and skills

• Possession of AWS Certified Solutions Architect or DevOps Engineer certification, demonstrating advanced expertise in AWS services.
• Strong problem-solving skills with the ability to troubleshoot complex CI/CD issues effectively and efficiently.
• Proficiency in Java or scripting languages such as Bash, Node.JS, Shell, and Python, showcasing versatility in programming.
• Experience with microservices architecture and serverless computing, enabling scalable and efficient application development.
• Familiarity with security best practices in cloud environments, ensuring robust and secure infrastructure management.
• Demonstrated leadership skills and experience in mentoring engineers, fostering a collaborative and growth-oriented team environment.

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About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.