The Role
The Community Manager at SimpleFlying will engage with the aviation community, track contributor output, analyze thread performance, and ensure quality and alignment with community standards. They will also coach contributors, update content strategies based on performance data, and enhance platform functionality in collaboration with IT.
Summary Generated by Built In
Launched in June 2018, SimpleFlying is the leading independent voice for aviation news and insight. Our goal is to provide a one-stop hub for all the important stories on commercial aviation, sharing the news in a simple, accessible way. We cover all regions and all aspects of commercial aviation, as well as loyalty, military, and private aviation.
We’re looking for a passionate and dynamic Community Manager to join the SimpleFlying team! In this role, you’ll engage with our vibrant aviation community across platforms, spark meaningful discussions, and ensure our readers feel informed, valued, and connected to the latest in aviation.
What We’re Looking For:
We’re looking for a passionate and dynamic Community Manager to join the SimpleFlying team! In this role, you’ll engage with our vibrant aviation community across platforms, spark meaningful discussions, and ensure our readers feel informed, valued, and connected to the latest in aviation.
What We’re Looking For:
- Track contributor output, analyze thread performance, and follow up on quotas. Review and moderate thread suggestions and live threads to ensure alignment with guidelines and community standards.
- Monitor and engage in community discussions, ensuring active participation and prompt responses from contributors.
- Provide feedback to writers and experts on tone, structure, and optimization strategies for better thread quality and engagement.
- Use performance data to guide topic selection, content optimization, and engagement strategies. Conduct weekly evaluations to inform strategy adjustments.
- Evaluate contributor and thread performance weekly and monthly, identifying top performers and addressing underperformance through data-driven decisions.
- Collaborate with Talent Acquisition to recruit contributors and provide ongoing training focused on engagement, optimization, and brand alignment.
- Work with IT to enhance platform UI and functionality based on user feedback and streamline processes like onboarding, training, and payments.
- Stay updated on SEO best practices, conduct competitive benchmarking, and adjust strategies based on trends, metrics, and community feedback.
Skills We’re Looking For:
- 3+ years of experience in community management, content moderation, or a similar role.
- Proven ability to track performance metrics, analyze data, and optimize content strategies.
- Strong communication skills, with the ability to coach and guide contributors effectively.
- Experience using content management systems, community engagement tools, and data analytics platforms.
- Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.
- Self-motivated, proactive, and comfortable working in a remote, fast-paced environment.
- Moderate knowledge of aviation and industry trends
- Must be located in the US or UK
Feel Free To Include:
- Portfolio of work
- Client Testimonials
- Anything related to your experience in the industry
Link to our website: https://simpleflying.com/
**This is a work-from-home position**
The Company
What We Do
Leading Media Investment Company:
Valnet is a worldwide digital media publishing company that owns and operates several highly authoritative brands spanning several verticals including entertainment, technology, automotive, gaming, and aviation — La société leader mondial en contenu de média: Valnet est une entreprise d'édition de médias numériques qui possède et exploite plusieurs marques de premier plan dans des grands secteurs comme celles de la technologie, l'automobile, les jeux et l'aviation.
