Shopify Go-To-Market Leader

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Job Purpose

We’re looking to add a dynamic Shopify Leader to the Astound Digital team. You will be a leader of a high-performance Shopify team responsible for driving Shopify in market activities working in conjunction with our sales and delivery team to grow our Shopify practice.

In this role you’ll get to:

• Overall responsibility for the performance and success of the Shopify supporting our sales team as well as our delivery team
• Act a subject matter expert (SME) in high level Shopify features, driving solutions, estimates and proposal activity working in concert with Sales and delivery to elevate Astound's performance as a Shopify partner.
• Sales Plays
• • Working with our delivery team to identify our value proposition in the market, permissions with client activity, industry focus, B2C and B2B differentiators and our offers to the market 

• IP, Accelerators, Toolkits to differentiate Astound
  
  • Working with our delivery leaders and commerce architects to develop Astound project differentiators to further enhance and differentiate Astound in the Shopify partner ecosystem.
• Support both sales and delivery in proposal generation, pitches and orals presentations.
• Working with our delivery team to identify our value proposition in the market, permissions with client activity, industry focus, B2C and B2B differentiators and our offers to the market 
• Serve as an ongoing client ambassador and play a delivery assurance role working in concert with our full time delivery project teams
• Responsible for delivering the quarterly and yearly strategic goals for the market delivery team and how this aligns to the teams personal objectives
• Grow our accounts across the full range of Astound’s services through development of client strategies and plans supporting client success teams.
• Drive demand, improve win-rates and increase client advocacy by positively impacting Astound’s positioning as modern Shopify experts through thought leadership, market knowledge and insight
• Be a critical component in driving and winning Shopify consulting engagements
• Work with our Global Consulting market leads to support the development of the consultancy team proposition around the two key areas of structured digital strategy and digital change and the development of consultancy propositions and go-to-market strategies
• Understand Shopify market trends.
• Shopify Expertise: Stay updated on the latest Shopify features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on best practices, tools, and methodologies to drive successful project deliveries.
• Familiarize the team with customer’s needs and development process
• Participate in firmwide education on Shopify features, differentiators, etc.

Your skills and qualifications

• Overall experience of 10+ years with a minimum of 5+ years serving as a Subject Matter Expert in a GTM capacity around Shopify
• Excellent knowledge of Shopify Community
• Experience consulting with clients on requirements, architecting and implementing best-practice-rooted solutions with the Shopify platform
• Proven background in driving digital innovation across technology, customer experience, data, process, and service offerings from development of the vision and strategy, obtaining internal support and approvals through business case development
• Bachelor’s degree preferred; Master’s degree plus
• 2+ Shopify certifications

Good to have:

• Strategic thinking and business acumen
• Great client relationship building skills 
• Proven ability to build trust-based relationships within the client organization, including C suite executives and business decision makers, through demonstrated knowledge, executive presence and superb listening skills.
• Understanding of financial and ROI models, with the ability to review digital cross-channel sales, margin and profitability analytics and marketing reports to derive insights and propose actions
• Strong verbal, written and presentation business communications skills
• Leadership and mentorship capabilities to manage team of direct reports, influencing and building strong relationships with cross-functional leaders across the broader organization, working collaboratively to achieve results 
• Ability to combine data/evidence-based thinking with creativity and insight
• Be able to balance day to day client delivery oversight (in conjunction with delivery leaders and architects) and new business development

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Digital?

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital and discover exciting opportunities while doing the work you love!

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