Services Student

Posted 11 Days Ago
Be an Early Applicant
Gdynia, Pomorskie
Internship
Other
The Role
The Services Student will support senior colleagues with lab management, maintain local servers, handle lab inventory, and work on improvements and automation. They will also assist in resolving simple technical issues reported by customers, requiring good communication and teamwork skills.
Summary Generated by Built In

Welcome!

Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can.   Continued success depends on it!  Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!

Principle duties and essential functions:

The members of TSS team (Technical Support Services) are characterized by broad technical knowledge about all Adtran products and technologies as well as by close relationships with Adtran customers and very good understanding of their networks.

TSS team members respond to technical issues reported by customers from all around the world, then cooperate with the customer reviewing logs, verifying performance monitoring data, validating configuration, replicating the behavior in locally available laboratory, taking advantage of a wide range of diagnostic methods with the aid of a product knowledge base and both own and colleagues experience.

The primary responsibility of the Services Student will be:

  • Supporting senior colleagues with lab setup and management

  • Maintenance of local servers

  • Taking part in lab inventory and HW rotation to main warehouse

  • Working on improvements and automation

  • Handling of simple technical cases with customers

Knowledge, skills and experience required:

  • Student of technical university with a Telecommunications and related profile

  • Fluent written and spoken English

  • Ability to work at least 30 hours per week

  • Desire and ability to gain new knowledge, experience in teamwork and interactions with external clients

Compensation & Benefits:

  • Long-term paid internship - 6,000PLN for full-time internship

  • Opportunities for personal development and building career path inside Adtran

  • Specialized training program – gaining knowledge about following products and technologies: DWDM, OTN, TCP/IP, Carrier Ethernet, Time Protocols (PTP, NTP), SAN, Management systems based on SNMP/ REST/Netconf, DCN (Data Communication Networks), Wi-Fi cloud based solutions

  • Flexible working hours

  • Strong team-oriented and friendly work culture

  • Multisport Card and English lessons during working hours

  • Paid employee referral program

  • Table tennis, darts, and PlayStation on site

  • Access to various sports activities and events

  • Popcorn Fridays in the office :)

Top Skills

Tcp/Ip
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The Company
Huntsville, AL
1,601 Employees
On-site Workplace
Year Founded: 1985

What We Do

ADTRAN, Inc. (NASDAQ: ADTN) is defining the future network with innovative next-generation solutions that enable telecommunication service providers to deliver voice, data and video services to homes and businesses. Our vision is to enable a fully connected world where the power to communicate is available to everyone, everywhere.

ADTRAN was founded in 1985 in Huntsville, AL. The corporate headquarters remains in Huntsville with additional R&D centers in Germany and India and sales offices located throughout the world. Innovation has been at the heart of the company since its inception and is recognized through our large portfolio of patents that is more than 700 strong.

Our employees, more than 2,000 strong, come to work each day searching for ways to bring the world together through improved communication. We seek the best and brightest minds that bring integrity, a spirit of entrepreneurism, creative problem solving, and a passion for their work.

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