ServiceNow Technical Consultant

Posted 22 Days Ago
Hiring Remotely in United States
Remote
Mid level
Other • Consulting
The Role
As a ServiceNow Technical Consultant II at Cask, you will design client-centric solutions, lead technical workshops, collaborate with teams across projects, and implement technical requirements. You will ensure successful deployment in ITAM, ITOM, and Security & Risk areas, working closely with clients to align solutions with their needs.
Summary Generated by Built In

Cask is with you for what comes next.

Cask is currently seeking an experienced ServiceNow Technical Consultant (TC) to join our growing company. As a Cask Consultant, you will work with analysts, architects and other engineers, leveraging technical best practices to deliver out-of-the-box and custom solutions to our customers on the ServiceNow platform.

What you’ll be doing:

  • Implement and Configure Common ServiceNow Applications and Capabilities, such as ITSM, ITOM, HR, SecOps, and Service Portal
  • Design / Develop ServiceNow Tables, Fields, Forms and Access Controls
  • Create Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions
  • Use JavaScript to develop solutions for requirements that can not be satisfied through configuration
  • Create Scoped Applications using Studio
  • Automate activities on the ServiceNow platform leveraging Flow Designer and/or Workflow Engine
  • Build data sets and transform maps for importing data from other sources into ServiceNow
  • Configure integrations between ServiceNow and other systems through Integration Hub or other capabilities
  • Document all technical work for purposes of knowledge transfer 

What you’ll bring to the table:

  • Degree in Information technology or a related discipline or comparable combination of education and professional experience
  • Previous experience as a ServiceNow administrator, developer or equivalent role
  • Previous Scripting/Coding Experience (JavaScript preferred)
  • Active ServiceNow Certifications a plus
  • Experience with Agile software development and related concepts preferred
  • Excellent analytical and creative problem-solving skills
  • Technically savvy and able to design and build applications that meet business goals and objectives
  • Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
  • Capable of working independently as well as in a team environment
  • Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience
  • Excellent active listening skills
  • Capable of dealing with and managing conflict

What you’ll be doing:

  • Implement and configure common ServiceNow applications and capabilities, such as ITSM, ITOM, HR, SecOps, and Service Portal
  • Design / Develop ServiceNow Tables, Fields, Forms and Access Controls
  • Create Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions
  • Use JavaScript to develop solutions for requirements that can not be satisfied through configuration
  • Create Scoped Applications using Studio
  • Automate activities on the ServiceNow platform leveraging Flow Designer and/or Workflow Engine
  • Build data sets and transform maps for importing data from other sources into ServiceNow
  • Configure integrations between ServiceNow and other systems through Integration Hub or other capabilities
  • Document all technical work for purposes of knowledge transfer 

What you’ll bring to the table:

  • Degree in Information technology or a related discipline or comparable combination of education and professional experience
  • Previous experience as a ServiceNow administrator, developer or equivalent role
  • Previous scripting/coding experience (JavaScript preferred)
  • Active ServiceNow Certifications a plus
  • Experience with Agile software development and related concepts preferred
  • Excellent analytical and creative problem-solving skills
  • Technically savvy and able to design and build applications that meet business goals and objectives
  • Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
  • Capable of working independently as well as in a team environment
  • Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience
  • Excellent active listening skills
  • Capable of dealing with and managing conflict

Perks? Oh, yes.

Cask's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Cask NX, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter!

Cask NX LLC (“Cask NX”) collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Note: Base salary range is $80,000 to $145,000. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Top Skills

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The Company
HQ: San Diego, CA
281 Employees
On-site Workplace
Year Founded: 2004

What We Do

Headquartered in San Diego, California, Cask designs, enables, and sustains digital transformation on the NOW® platform for enterprise clients across both the private and public sectors. Cask is one of just a handful of companies that has achieved ServiceNow® Elite Partner status and the only partner to be honored with the ServiceNow®Americas Elite Partner of the Year award in January 2020 and the Global Elite Partner of the Year Award in May 2020.
Cask delivers end-to-end solutions to help organizations make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Cask’s portfolio includes strategy, implementation, modernization, digital transformation, and managed services that enable clients to execute an end-to-end digital vision. Cask consultants provide domain-focused solutions across IT, Human Resources, Security and Risk Management, Customer Service, Finance / Procurement, and Operations to modernize employee, customer, and constituent user experience. Cask’s approach integrates design thinking and organizational change management to help its customers transform the way they work.

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