ServiceNow Architect

Posted 3 Days Ago
Easy Apply
Hiring Remotely in Boston, MA
Remote
Mid level
Information Technology • Productivity • Professional Services • Software
RapDev helps customers become leaders in the race to deploy code faster as they upscale their operations.
The Role
As a ServiceNow Architect, you will solve complex cloud-native and DevOps problems, lead ITOM implementations, develop and maintain software, conduct integrations, and troubleshoot issues for ServiceNow customers.
Summary Generated by Built In

About RapDev

We specialize in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.

About the Job

Are you interested in solving complex cloud-native and DevOps problems for ServiceNow customers? We're the primary DevOps partner in the ServiceNow ecosystem and are looking for architects that are ready to lead implementations of the latest DevOps/ITOM technologies and integrate them with the ServiceNow platform. This is a unique opportunity to work with the ServiceNow platform while growing your skills within AWS, GCP, Azure along with Jenkins, Github, QA tools, and more!

What you'll do:

  • Develop quality software and web applications
  • Analyze and maintain existing software applications
  • Design highly scalable, testable code
  • Discover and fix programming bugs
  • 3rd party integration development (REST, SOAP, mid servers, etc)
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
  • Work independently with customers on implementations and remote services
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as needed
  • Participate in SCRUM calls
  • Utilize strong written and verbal communication skills
  • Stay on time and on task with assigned customer work

Who you are:

  • Bachelor's degree or equivalent experience in Computer Science or related field
  • Proficient in JS and ServiceNow
  • Experience leading ITOM implementations
  • Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.
  • Experience/willingness working on multiple projects simultaneously
  • Self-Learner and eager to understand new technologies
Benefits
  • 100% Employee Healthcare Coverage (Medical, Dental & Vision)
  • Retirement Plan (5% 401k Match, IRA)
  • Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Hybrid Work Opportunities
  • Fitness & Commuter Subsidies available
  • Equity (without a vesting period)
  • Relocation Assistance
  • SL & LT Disability
  • Visa Sponsorship

Top Skills

JavaScript

What the Team is Saying

Lyndsey
Erik
Nadège
Tameem
Mitch
The Company
HQ: Boston, MA
90 Employees
Hybrid Workplace
Year Founded: 2019

What We Do

We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day.

We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community, who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle.

We specialize in helping organizations go through a full transformation of their Development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.

Why Work With Us

We believe in customer-centric relationships built on transparency, flexibility, and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced, but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.

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RapDev Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQBoston, MA
Our office is located in the heart of the Back Bay area in Boston. Back Bay is a great mixture of old and new with many established companies at every corner but with tech start-ups like us right next to them. We are conveniently located on Boylston street which makes us a short walk to most trains.

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