MISSION STATEMENT
As part of Zentiva Serialization and Track & Trace activities, we are looking for a dynamic individual to work in the Serialization technology ecosystem within ESO. The candidate will analyze data coming from European Organization, gather information needed for further investigation and cooperate with Serialization Team and other internal teams.
The ideal candidate will transform raw data into structured information, which will be then used as basic for reporting back to National Authorities.
MAIN ACCOUNTABILITIES AND DUTIES
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Serialization Alert Management Specialist works in the Serialization technology ecosystem within the Product Supply organization, as part of Zentiva Serialization and related Track & Trace activities.
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Manage alert management to track, investigate and solve incoming alerts generated on the market and coming from European Medicine Verification Organization.
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Working with newly customized application for alert management.
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Responsible for alert ticket processing, its evaluation and assignment to internal teams when needed.
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Responsible for final resolution of the incoming alerts.
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Responsible for alert resolution reporting to National Authorities or National Organizations.
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Daily communication with National Organizations.
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Proactive participation and contribution on meetings and projects managed by European Organizations.
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Detailed monitoring of trends in the field of alert management.
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Identify opportunities for process and application enhancements.
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Close cooperation with suppliers on application evolutions.
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Employ statistical techniques to examine incoming data.
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Develop and maintain customized reports and dashboards within given application.
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Ensure data accuracy and integrity in all reports.
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Create and manage data visualizations to present complex information clearly
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The employee will perform other tasks under the direction of the Manager within the agreed type of work
REQUIRED QUALIFICATIONS, EXPERIENCE & SKILLS
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Minimum 3 years of experience in supply chain, information technology, pharma industry or data analysis
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Experience in supporting multiple business functions (Supply Chain, IT, Quality etc.)
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Action oriented and results driven with an ability to drive new and innovative solutions in alignment to the organizations / functions strategy.
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Ability to clearly and succinctly communicate with key business partners is essential, including senior executives
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Excellent written, visual, and oral communication skills are essential with proficiency in Microsoft office suite
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Experience working with teams in different geographical locations on a daily basis
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International experience is a plus
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GMP and GDP experience is a plus
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Ability to work under pressure and meet tight deadlines.
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A deep understanding of the industry and business operations is a plus.
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Strong analytical and problem-solving skills.
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Attention to detail and a high level of accuracy.
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Ability to work independently and as part of a team.
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Strong organizational and time management skills.
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Strong understanding of data privacy and security principles.
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Experience with cloud-based data solutions is a plus.
Top Skills
What We Do
Zentiva is a Pan-European Platform developing, manufacturing and providing high-quality and affordable medicines to more than 100 million people in Europe. Zentiva has 4 wholly owned manufacturing sites and a broad network of external manufacturing partners to ensure supply security. We offer solutions in key therapeutical areas like Cardiology & Circulation, Diabetes, Oncology, Respiratory, CNS and focus on expanding our portfolio in self-care. The company is Private Equity owned, delivering sustainable double-digit growth, with an ambitious 5-year plan for further strong (organic and inorganic) growth across Europe.
We are a team of almost 5,000 unique talents bonded together by our mission to deliver high-quality and affordable medicines to people who depend on them every day. We want Zentiva to be a great place to work, where everyone feels welcomed and appreciated and can be their true selves contributing to the best of their ability.
