FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"As a Senior/Lead Machine Learning Engineer on our Applied AI team, you will operate at the frontier of AI-driven innovation. You will design, fine-tune, and implement state-of-the-art language model applications and machine learning models, integrating AI-powered solutions into FICO’s platform for fraud detection, decision automation, and process optimization. This role requires a blend of technical leadership, hands-on engineering expertise, and a passion for deploying AI and ML models at scale. You will be instrumental in building, scaling, and governing AI systems, ensuring robust performance and compliance in high-stakes applications." - VP, AI Engineering
What You’ll Contribute
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Develop and implement LLM-powered solutions for decision automation, fraud investigation, and workflow optimization within FICO’s platform.
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Engineer sophisticated prompting strategies and Retrieval-Augmented Generation (RAG) architectures tailored for enterprise-grade AI applications.
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Apply fine-tuning techniques, in-context learning, and custom evaluation frameworks to optimize model performance.
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Design, test, and deploy new AI models, architectures, and training methodologies to keep FICO at the forefront of AI innovation.
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Develop comprehensive backtesting methodologies to validate model reliability and predictive performance.
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Monitor model performance and proactively detect drift to maintain accuracy and compliance over time.
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Research and integrate cutting-edge AI techniques to drive continuous advancements in machine learning and decision automation.
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Write high-quality, production-ready code, ensuring scalability, security, and operational integrity of deployed AI systems.
What We’re Seeking
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In-depth experience in machine learning, with a strong track record in large-scale AI/ML projects.
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Expertise in ML algorithms, deep learning, and mathematical foundations (linear algebra, probability).
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Proficiency in handling large datasets and building efficient AI pipelines.
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Hands-on experience deploying ML models as APIs for seamless integration.
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Familiarity with MLOps tools like MLflow, Azure ML, or Vertex AI.
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Experience with cloud-native AI architectures, including model training and deployment.
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Strong background in fine-tuning, model adaptation, and LLM customization.
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Robust understanding of AI evaluation methodologies and testing frameworks.
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Proficiency in deep learning frameworks like PyTorch, JAX, or TensorFlow.
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Experience with A/B testing frameworks for AI-driven applications.
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Expertise in LLM architectures, prompt engineering, and RAG techniques.
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Knowledge of vector databases and AI model monitoring (drift detection, governance).
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Strong software engineering skills, with experience writing production-quality AI code.
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Leadership experience, including mentoring teams and driving AI adoption.
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Publications, patents, or open-source contributions in AI/ML are a plus.
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Bachelor's/Master's/PhD degree in computer science, or a related field with focus in Machine Learning.
Our Offer to You
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An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
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The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
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Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
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An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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The targeted base pay range for this role is: $123,000 to $193,000 with this range reflecting differences in candidate knowledge, skills and experience.
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Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Top Skills
What We Do
Headquartered in Silicon Valley USA, FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.
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