The job in short
Bridge the challenges of users, technology and business with the user experiences you design.
As Senior UX Designer (with visual skills), you work inside the Professional Services Department, where you create the designs & wires for complex web applications (like Online Banking). You work closely with our customers to design end-to-end user experiences from the ground up. You define user journeys and intuitive designs. Within Backbase we have our own UX process that includes utilizing our UX pattern library and style guides to create wireframes, visual designs and other UX documentations
Meet the job
Our dynamic and creative UX team works on complex projects with big ambitions: we often change the online presence of our customers drastically.
You create the designs & wires for complex (online banking) web applications from the ground up. Everything you do is based on design documentation, like user journeys, wireframes, flow diagrams and sitemaps, you created. You share best practices and new insights in user experience design with the teams you work in
We have embraced agile software development, so expect to work in multi disciplinary teams of Designers, Analysts and Developers. Together we deliver the next generation of apps for our customers
How about you?
- Bachelor or Masters-level degree in Graphic Design and/or User Experience;
- Experienced with designing intuitive, engaging user experiences and designs;
- Experience with designing for web and mobile applications;
- Experience with one or more UX tools, e.g. Sketch, Adobe Creative Suite, Axure, Balsamiq and OmniGraffle;
- Excellent communication skills in English;
- Online portfolio is a must;
- Experience working in a software development company that uses agile or lean methodologies;
- Experience producing design documentation like user journeys, wireframes, flow diagrams, site maps, ect;
- Experience in creating stunning visuals in Photoshop
- Experience in user testing;
- Enjoy to work in multi disciplinary teams of Designers, Analysts and Developers;
- This is not a coding position, but it is preferred that you have a good understanding of HTML, CSS and JavaScript;
- Passion for staying up to date with the latest in user experience design methodologies and technology;
- Easy-going, fun and shouldn't take yourself too seriously.
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
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