Senior User Researcher

Posted 9 Days Ago
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Manchester, Greater Manchester, England
Senior level
Mobile • App development
The Role
The Senior User Researcher will lead impactful research initiatives that provide actionable insights for mobile product development. This role involves collaborating with design and product teams to ensure user-centric solutions, mentoring junior researchers, and championing user research within the organization.
Summary Generated by Built In

Apadmi is a fast growing digital product business that specialises in mobile.

If you’ve ever ordered a Domino’s pizza from their mobile app, or used your Co-op membership app, or an Argos card then you’ve sampled our work. We create brilliant digital experiences that drive new value for some of the biggest brands in Europe. Our current client list includes Argos, Greene King, Sykes Cottages, Curry’s, TalkTalk, BBC, Co-op, Chelsea FC, Vodafone, Charles Stanley, Domino’s and more.

We are 400+ people, headquartered in Manchester with further offices in Edinburgh and Amsterdam. We are a team of strategists, product owners, designers, engineers and marketers who have been awarded for our complex solutions to business challenges. We are incredibly proud to have earned a spot on The Sunday Times Best Places to Work List for the second year in a row. 

Role Responsibilities

We are looking for an experienced Senior User Researcher to lead on delivering impactful research and provide actionable user insights to mobile development projects. The role will provide valuable user insights to our product development teams across our strategic client partners. With a passion for the user and a strong foundation in research best practice, you’ll ensure that the user is at the heart of what we do.

As a Senior User Researcher at Apadmi, you’ll take a leading role in the design and implementation of strategic, exploratory and validatory research, generating robust and actionable insights into the users needs, motivations and behaviours. Working alongside designers and product owners, you’ll collaborate with cross functional teams to enable the development of user centric mobile products.


  • Lead on planning and execution of user research projects for mobile products
  • Provide robust actionable insights to inform and validate design decisions
  • Conduct broader strategic research to inform high level decisions
  • Champion user research across the organisation; educating, influencing, and guiding our clients and partners
  • Collaborate closely with UX & UI designers and the product team
  • Line management/coach and mentor to junior members of the team
  • Work across our spectrum of clients, supporting and managing priorities 

Experience & Skills

  • At least 5 years experience as a User Researcher
  • A degree in psychology, sociology, cognitive science, human factors, computer science, product/interaction design, human computer interaction or related disciplines, or equivalent professional experience
  • Experience of leading the design and implementation of user research projects
  • Experience of leading impactful strategic research projects

As well as all the standard stuff you’ll get at Apadmi (think holidays, pension, the usual benefits), we have a collaborative community which offers a range of opportunities and rewards for our people, as well as excellent career development through our Apadmi Academy.  

The Company
HQ: Manchester
250 Employees
On-site Workplace
Year Founded: 2009

What We Do

Experts in everything mobile, Apadmi has over 260 experts based across their HQ in Manchester's Media City and their hubs in London, Edinburgh, Lisbon and Amsterdam.

Apadmi design, develop and optimise mobile apps for leading brands. We unlock new value through strategy, platforms, middleware and systems integrations that transform the way they work.

Our digital solutions are designed to connect people in ever-more innovative ways, wherever they are. By taking time to truly understand your needs, we can create experiences that not only meet your requirements now but continue to deliver genuine benefits into the future – both for your business and your customers.

From leading-edge technology to ground-breaking apps, our goal is to enrich the lives of people on the move all around the world.

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