Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics.
Role Summary
The role oversees technical client onboarding and project management. This individual is part of the trading systems & connectivity team and provides technical trading support to all front-office, real-time trading, and market data systems. This team will oversee and handle projects for the Trading Support Desk on an enterprise-wide basis when required.
Responsibilities
- Primary point of contact during the technical onboarding phase of screen-based trading platforms and FIX connectivity solutions for new and existing clients. This could include:
o Requirement gathering
o Solution design and presentation
o Project manage system integrations
o Provide assistance through testing
o Configuration setup where required
o Cross-team communication to ensure successful implementation through to Go-live
- Regular engagement with key Software Vendors and Exchanges, tracking ongoing projects, issue resolutions and product/service roadmaps
- Conduct UAT ahead of Vendor / 3rd Party system changes and as part of conformance testing with clients and/or vendors to ensure risk and regulatory requirements are met.
- Coordinate the communication of scheduled system changes to client-facing teams, particularly those that require clients to take action
- Obtain the relevant annual vendor attestation documents and due diligence questionnaires from 3rd Party Software/Service providers
- Maintain pricing schedule in relation to fees for usage of ISV solutions
- Validate approval and reporting requirements have been met, prior to enabling Algorithmic Trading features
- Assist with requests for exchange and compliance reporting
- Process requests to create, manage and decommission Exchange API Session/Keys, including maintaining records for audit, reporting and billing purposes
- Submit new service requests for Legal, Accounting, Risk and Information Security Approval via Peoplesoft
- Continually monitor TSC inbox for requests and events
- Conduct ongoing review of manual processes to identify improvements, including but not limited to, keeping Exchange connection IDs clean, consolidating ISVs and connections, administering review of all internal IDs and implementing best practices.
- Understand and adhere to Compliance rules and how role relates to the regulatory framework.
- Must be comfortable with occasional needs for evening, weekend, and holiday coverage.
- Ensuring compliance with the company’s regulatory requirements.
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
- At all times complying with Marex’s Code of Conduct.
- To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
- To report any breaches of policy to Compliance and/ or your supervisor as required. · To escalate risk events immediately.
- To provide input to risk management processes, as required.
- The Company may require you to carry out other duties from time to time
Competencies, Skills and Experience:
- Minimum 5 years experience working with and/or supporting trading platforms, including associated administration tools (e.g. TT, Fidessa, CQG)
- Minimum 3 years experience in a Client Onboarding role, including FIX-based solutions
- Minimum 3 years experience working in a high demand and fast-paced customer base environment
- Experience using Exchange Administration systems e.g. CME Direct/Firmsoft, Eurex C7/T7, WebICE, NEAT/CEL
- Experience using Excel and Database systems for reporting and auditing processes
- Good understanding of risk & compliance obligations of a regulated company
- Sound knowledge of the full trading lifecycle
- Strong teamwork ethic and experience working with a globally dispersed team
- Excellent verbal and written communication skills
- Dynamic work ethic, with the ability to adapt to changing electronic trading environments.
- Experience obtaining and providing exchange updates
- Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Company Values
The right person acts as a role model for the values of the Company:
Respect- Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
Integrity- Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this, and we demand it of ourselves.
Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex Spectron the place ambitious, hardworking, talented people choose to build their careers.
Adaptable and Nimble - Our size and flexibility are an advantage. We are big enough to support our clients’ various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well-controlled environment fosters initiative as well as employee satisfaction.
Top Skills
What We Do
We are a diversified global financial services platform, connecting clients to global energy, metals, agricultural and financial markets. Across our businesses we provide critical high value-add services in Market Making, Execution and Clearing, Hedging and Investment Solutions, Price Discovery and Data & Advisory.
We have a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021.
The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 22 offices worldwide, the Group has over 1,100 employees across Europe, Asia and America.
State-of-the-art electronic and voice broking services facilitate all types of trading strategies. This is backed by decades of experience, with Marex emphasising intellectual knowledge and insight, alongside access to extensive data sets and the latest analytical tools.
In addition to its core operations, Marex's scale and expertise in commodity derivatives, as well as physical products, has enabled it to respond to client demand and offer services for financial futures & options and foreign exchange.