Senior Technology Product Manager - EHR

Technical product manager, Clinical workflow and EHR integration focus

Overview

Do you want to make an impact on people’s lives? Do you want to use your skills and talent to identify and develop concepts that help improve clinical outcomes? If your answer is yes, come and join our dynamic team! Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company working on the front lines of clinical care. 

Our talented team of physician editors, pharmacists, technologists, and product visionaries collaborate to provide solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. You will be a key member of the Wolters Kluwer Health Clinical Effectiveness team leading product driven strategic initiatives with our key customers and industry-leading partners.

We’re looking for an innovative Technical Product Manager to shape our product roadmap and drive customer-centric solutions. In this role, you’ll create and manage a strategic Product Roadmap that aligns with our vision and success metrics and is informed by market research and user insights. You’ll bring transparency to project progress across teams and leadership, ensure feature development is agile-driven, and advocate for customer-first design and development. As our EHR integration expert, you’ll interface with Epic technical solutions teams and EHR consultants. Join us to make a lasting impact in a fast-paced, collaborative environment!

Key responsibilities:

• Build and maintain a Product Roadmap based on the organization’s vision, goals, and success metrics, functional area strategies, user input, and market research

• Drive transparency to roadmap detail, progress, roadblocks, etc. (across partners, Agile teams, senior leadership, etc.)

• Sequence the Product Roadmap to ensure features are developed and released aligned to agile principles

• Document and communicate customer, user, and business requirements, aligned with agile principles

• Triage and support new features and issues that arise

• Advocate for the customer and user internally driving customer-centric design, development, and service

• Stay current with relevant regulations and standards and disseminate across functional teams.  

• Act as a subject matter expert on interoperability and EHR integration, specifically Epic

• Project manage customer integration projects and facilitate hand-over to customer-facing GTM teams

• Manage EHR support services and EHR consultants. 

• Facilitate documenting and sharing lessons learned, best practices, and success stories with internal and external teams

Required Qualifications:

• Bachelor’s Degree

• 3-5+ years relevant professional experience

• Experience working on EHR implementations or integrations into EHRs

• Outstanding written and verbal communication skills

• Proven analytic and problem-solving skills

• Strong project management skills

• Proven ability to build strong working relationships with colleagues and external partners

Nice to have Qualifications:

• Understanding of clinical and/or patient workflows 

• Familiarity with data interoperability, clinical terminology, clinical standards, or EHR build and configuration tools 

• Detail-oriented but balanced with the ability to see the larger picture

• Decisive; willing to form an opinion and defend it

• Prior experience working within agile software development environment

• Ability to communicate technical information to both technical and non-technical audiences

• Comfortable with ambiguity

Travel up to 10% of the time