Senior Technical Program Manager - Monetization Engineering

About the teamAre you looking for an opportunity to help millions of movers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. A key pillar of our strategy is connecting movers with the best real estate professionals in their local market. We empower those professionals with a suite of premium software and advertising solutions.
In Monetization Engineering, our teams build software to monetize premium products at Zillow Group. We work with colleagues in Engineering, Product, Design, and more to build shopping, purchase, order management and billing product experiences for customers, as well as admin support tools for internal operators. Our software handles over $1B each year, and our projects typically have a multi-million dollar impact—delivering with both speed and quality is paramount. We collaborate closely and integrate our systems with teams that own premium product delivery, frontline sales tools, and back office finance capabilities. Together with our partners, we strive to build an integrated buying experience for our suite of agent solutions.

About the role

As a TPM, you will act as both the glue and the grease between our Product Management and Engineering teams. You will become an expert on the suite of monetization capabilities we are crafting. You will use that expertise to manage the lifecycle and execution of some of our largest and most critical initiatives across multiple teams. You will facilitate teamwork, cross-functional communication, and engineering efficiency.

As a Senior Technical Program Manager, you will:

• Support multiple engineering teams that drive full stack development of tools, systems, and applications

• Collaborate across team and organizational boundaries including acting as a liaison for engineering with partners in Product Management, Design, UX Research, Marketing, and more

• Develop detailed technical project plans and drive the execution until completion

• Maintain and report on project status, identify risks and gaps, and seek opportunities to optimize timely delivery of projects

• Assess risks, anticipate bottlenecks, balance business needs versus technical constraints and refine scope to deliver the best product possible on schedule

• Engage leadership effectively when needed and find a path forward in difficult situations

• Make trade-offs between short-term needs vs. long-term needs

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 5+ years of experience in software program management, leading medium to large scale projects across five or more cross-functional teams in mid-size or large companies to successful and timely completion

• Familiarity with current web development technologies, distributed architecture, and agile development methodology

• Ability to proactively identify dependencies/risks and work with your engineering counterparts to mitigate these

• Comfortable interacting with a diverse set of technical and non-technical team members

• Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks

• Bachelor's degree in Computer Science or equivalent experience

• Subject matter expertise in ecommerce, finance, software quality, or reliability engineering

• You possess a strong program management background and have well-rounded technical skills in system design using current web technologies

• A hands-on “do-er”, which means you are not only able to develop and drive high-level critical initiatives, but you can also roll up your sleeves, dig in, and get the job done

• Highly analytical, deeply detail oriented, and lead with maturity and emotional intelligence

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.