Senior Technical Product Associate- Digital Channels

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in digital channels, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities

• Participate and drive design discussions along with engineering and agility leads
• Work with product, business, and application teams to write technical user stories
• Help with task prioritization and manage sprint in partnership with engineering and agility leads and Identify and manage cross-impact dependencies and risks
• Research code to determine current system functionality
• Execute testing of web services using tools like Soap UI/ Ready API to verify that the services meet the acceptance criteria defined in the user stories
• Facilitate communication between the project stakeholders and technology teams and create knowledge artifacts and share/upload them in Confluence for the team's reference

Required qualifications, capabilities, and skills

• 10+ years with 5+ years of server-side application/platform development experience using Java, Spring, SOAP, REST, Monolith to Micro services evolution, XML and JSON message formats
• Experience building systems on public Cloud/ AWS and with a mix of SQL/NoSQL Database with demonstrated experience delivering highly scalable big data products
• Well versed with common Agile terms and methodology and using tools like JIRA and Confluence.
• Understanding of software development processes and procedures along with the ability to understand and review code
• Good verbal and written communication skills along with strong analytical and problem-solving skills
• Ability to forge lasting relationships with across scrum team members
• Masters/Bachelor's degree in Computer Science or equivalent

Preferred qualifications, capabilities, and skills

• 4+ years of development exposure to Retail/Consumer banking and investment products
• Understanding of BDD/TDD and experience writing technical user stories in JIRA using industry standard notations like Gherkins and fluent with modern web technologies and web application frameworks
• Advanced knowledge of business processes and data analysis, as well as the ability to construct complex data queries and collaborate with colleagues

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.