Senior Technical Manager - MDM

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role:

As part of our Master Data Management strategy, Haleon has an ambitious and broad agenda for make ourselves as an organization fully driven by Data and Technology, with both internal and external commitments. D&T is at the core of enabling and expertizing Master Data Management in order to drive advances in our technology and data ecosystems to ensure we run, report and improve on all new emerging requirements in this space; whilst also looking to establish and improve our MDM practices and raise understanding in this area across the D&T and business functions. It is also required to support consumer / user facing issues, develop and release required improvements and stabilize the current environments in Product and Experts space.

This is a critical role to operationalize, stabilize and improve the Master Data Management strategy of the organization with a high visibility across business units.

The responsibilities of a Senior Technical Manager - MDM are to be accountable for enterprise service operations of the Master Data Management (STIBO MDM) and closely collaborate with MDM Product leadership to ensure end-to-end operationalization and post implementation support for enterprise data products that represent two key pillars of STIBO MDM (Experts and Products) and execute the Data Strategy around MDM. The role will report into the Head of Data Platform Operations.

The Senior Technical Manager - MDM will be accountable for ensuring timely operational readiness to support statutory and regulatory reporting operations which are critical to the enterprise. The role will ensure that the Governance, Risk, Compliance and Data Lifecycle objectives of the organization are met.

The Senior Technical Manager - MDM will play a key role in monitoring and executing day-to-day operations of STIBO MDM mainly revolving around Products and Experts domains. She Will lead Mid/Large Sized Operations team. Will use creativity and innovation to develop solutions to complex problems, ensuring solutions are consistent with organizational objectives.

Key Responsibilities:

• Technically lead and supporting a MDM implementation as well as on-going support/operations activities.

• Contribute to the design and develop the architecture for a robust MDM platform that matches and consolidates key data subject areas in a manner that is aligned to the company’s strategic vision.

• Implement measurable metrics and the minimal required attributes for each domain or subject area to support a robust and successful deployment of an MDM platform.

• Implement requirements for data matching and merging rules, survivor ship criteria and data stewardship workflows that can be deployed in the endorsed MDM tool

• Collaborate with the Enterprise Architecture teams (data integration, data architecture, business intelligence) to develop and deliver MDM solutions and work with Architecture Review Board and Data Governance Approval Board for technical reviews and approvals through the system development life-cycle

• Provides leadership, technical direction and expertise to the MDM team composed FTEs, strategic partners, and software vendors.

• Directly contribute in a hands-on way to MDM Platform Configuration and development with the Stibo product.

• Identify and drive opportunities to reuse Stibo platform to drive more robust Master Data Management

• Ensure all risk and issues associated with owned programmes and projects are recorded and managed in the appropriate Risk & Issue logs in a timely manner and according to programme standards & escalate and remove blocks to progress in a large matrix organisation and with senior stakeholders.

• Manage agency workers and ensure the right level of capability is engaged to ensure the success of the project. Able to manage and motivate direct reports who may be globally located.

We are looking for professionals with these skills to achieve our goals. If you have them, we would like to speak to you.

• Bachelor's degree in related area (Computer Science, Information Systems, Engineering) or an equivalent combination of education and experience.

• 10+ years of successful experience as a MDM or Data Analyst in Data focused products and proven history working on and delivering complex projects in an Analytics environment space

• The ideal candidate would be highly experienced in developing and supporting Master data management solutions. 

• Experience with the Stibo platform is critical.

• The Senior MDM Technical Specialist will join a strong technical team in a technically demanding area of Tech and so the ideal candidate should be a hands on individual that possess a strong background in technology and is familiar with Agile and DevOps processes.

• The candidate is required to have good communication skills and the ability to work across multiple global markets.

Preferred Skills:

• Direct certification in Stibo MDM systems

• Complex distributed system problem solving

• Strong Communication skills to interact with fellow directors and VPs in both the business and tech teams.

• Extensive experience with Stibo

• Experience defining business requirements and business rules.

• Experience in the Product data domain and customer data domain with respect to third party customer data sources and match/merge rules.

• Azure serverless components for ETL

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.