Senior Talent Acquisition Manager

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be! 

Purpose of the job:

The Senior Manager, Talent Acquisition (Retail) will be responsible for managing and leading a team of Managers and Recruiters supporting hiring for CEC, MIT, Employment Centers as well as critical field hiring support. In addition, the Senior Manager will play a key role in driving key initiatives in support of our long-term Talent Acquisition strategy.

What you will do - essential responsibilities:

• Be a critical part of our Field hiring strategy and building a plan to meet current and future talent needs
• Continually research and develop new, innovative strategies to build a talent pipeline across CarMax stores and CECs
• Lead a team of managers and recruiters to support the needs of our business and ensure a strong development culture for the team
• Provide regular business metrics and reporting to communicate staffing efficiency and effectiveness to key stakeholders.
• Meet with clients regularly to understand their business and strategy to help prioritize sourcing and recruiting workload, and proactively plan for future staffing needs
• Ensure clients are receiving effective and timely updates, and help recruiters work through any obstacles finding talent
• Proactively identify process improvements, gain buy-in from peers and leaders on solutions, and drive to completion.
• Partner with other teams, such as other recruiting teams, marketing, legal, compensation, to ensure our processes and candidate experiences are of high quality – partnering may be on items such as recruiting related materials, offer letters, process, and system improvements
• Effectively lead and hold direct reports accountable to meet hiring goals and hold a high bar for customer service to our candidates and internal clients 
• Manage engagement and development of the team, including but not limited to providing timely feedback, partnering with associates on development plans, having regular meetings, providing learning opportunities etc)
• Be responsible for overseeing hiring for other talent acquisition related initiatives and projects as needed. 

Qualifications and requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to convey a professional and positive image to applicants and associates
• Ability to problem solve, comprehend and apply basic analytical skills to complex data sets.
• Demonstrated ability to communicate effectively (written and verbal) with associates and managers required
• Demonstrated experience successfully influencing across multiple levels and interacting with senior management required
• Strategic thinker with strong planning & execution skills.
• Proficiency with training, mentoring, and developing associates.
• Ability to lead courageously and make sound independent decisions.
• Results focused with a high action orientation.

Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Experience:

• 5 years minimum management level experience required
• Minimum of 5 years’ Talent Acquisition experience (directly leading a team of recruiters or owning hiring)
• Retail talent acquisition experience, preferred
• Experience building new function/team from ground up or demonstrated experience leading a cross-functional project or initiative required
• Demonstrated experience of leading a large team or managing the business needs of multiple stakeholders required
• Demonstrated success leading teams directly or indirectly (associate development, courageous leadership success) required
• Ability to travel to stores or CEC sites as needed

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.