LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
Position Description:
We are seeking a skilled IT Administrator with 4 years of experience to manage and support our IT infrastructure. The ideal candidate will have extensive knowledge of both Microsoft and Apple operating systems, network management, user support, and experience with various tools such as Jira, Atlassian, Google Workspace, Microsoft Office 365, and more. You will play a critical role in maintaining our network, ensuring smooth operations of VoIP, managing security systems, and supporting remote workers.
Location: Remote with occasional travel to Northern Cross & Adelphi House
Job Type: Full-Time
Experience Level: 4 Years
- System Administration:
- Deliver excellent customer service in the enterprise, and an ability to work under pressure
- Manage and maintain Microsoft and Apple operating systems
- Administer and troubleshoot Google Workspace and Microsoft Office 365 environments
- Support user authentication and device management using JumpCloud
- Oversee IT documentation and ensure accurate change management records
- User Support & Onboarding:
- Provide hands-on IT support to employees, including remote workers, ensuring hardware and software issues are resolved
- Onboard and offboard new users, ensuring access to necessary systems and tools like Slack, RingCentral, and Google Workspace
- Network & Security Management:
- Knowledge of subnets, wireless and firewalls
- Manage RingCentral VoIP systems for seamless communication
- Administer Verkada camera and door controller access systems for physical security
- Device Imaging & Management:
- Image, deploy, and maintain devices for both on-site and remote employees, ensuring all equipment is configured correctly
- Manage device inventory and ensure timely hardware upgrades and replacements
- Collaboration Tools:
- Administer and manage Slack, ensuring proper integrations and user management
- Support and configure Atlassian tools including Jira for project tracking and Confluence for documentation
- Documentation & Change Management:
- Maintain detailed documentation for system configurations, network topologies, and IT policies
- Follow ITIL-based change management processes to ensure system stability and minimize downtime
Our Preferred Qualifications:
- 4 years of experience in an IT administrator role or equivalent
- Strong experience with Microsoft Windows and Apple macOS
- Proficiency in Google Workspace and Microsoft Office 365
- Experience with Jira, Confluence, and Atlassian tools
- Knowledge of network infrastructure including subnets, firewalls, and network troubleshooting
- Experience with device imaging and deployment
- Familiarity with JumpCloud Directory, Slack, and RingCentral VoIP systems
- Familiarity with Verkada camera systems and door access control
- Strong communication skills with the ability to support and onboard new users
- Experience supporting remote workers and distributed teams
- Knowledge of IT security best practices
The base salary range for this role is €50.000 - €55.000.
Benefits:
Alongside base salary we offer a range of benefits including:
- Health insurance and an Employee Assistance Programme
- Pension
- Annual Compensation Reviews
- 3 paid volunteer days per year
- Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
- A referral bonus programme to reward you for helping us hire the best talent
- Internal Opportunities and Careers Clinics to help you progress your career within the company
- Maternity, Paternity, Parental and Wedding leave
- LetsGetChecked has a flexible annual leave policy
Why LetsGetChecked
At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.
By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.
Our Commitment to Diversity, Equity, and Inclusion
At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.
To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/
Top Skills
What We Do
LetsGetChecked is a virtual care company that allows customers to manage their health from home, providing direct access to telehealth services, pharmacy, and laboratory tests with at-home sample collection kits for a wide range of health conditions including Sexual Health, Cholesterol, Diabetes, Thyroid, Coronavirus (COVID-19), and more. Founded in 2015, the company empowers people with the care they need to live longer, happier lives. Today, LetsGetChecked is a leader in healthcare innovation with an end-to-end model including manufacturing, logistics, lab analysis, affiliated physician support, and prescription fulfillment, which provides a seamless user experience and a convenient, reliable and secure healthcare experience.
