Senior Supervisor – Project Team, Consumer Investments

Senior Supervisor – Project Team, Consumer Investments
Division – Supervision, Policy & Competition (SPC)
Department – Consumer Investments

Salary - National (Edinburgh and Leeds) ranging from £51,200 to £64,000 and London £56,400 to £70,400 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Consumer Investments division’s objective is to ensure that consumers can make effective investment decisions and get a fair deal, and our vision is that consumers can:

• Invest with confidence, understanding the risks they are taking and the regulatory protections provided

• Access & identify investments that suit their circumstances and attitude to risk

• Be protected from scams

• Be able to get advice or support to invest, should they want it

Achieving this directly impacts the standard of living of millions and is of growing and critical importance to the British economy. We supervise 6500 firms and 72,000 individuals that provide advice services and distribute investments to retail consumers. The firms are grouped into these portfolios:

Financial Advisers and Intermediaries Platforms Wealth managers Crowdfunders & Peer to Peer platforms SIPP (Self-Invested Personal Pension) operators

The Project Team carries out short, sharp multi-firm projects, discovery work and thematic reviews that examine the key risks across all Consumer Investment portfolios. The team focuses on high-priority issues across groups of firms to identify poor practice in the market and mitigate harm that could occur to consumers. Depending on the findings it may also require firms to carry out remediation.

What will you be doing?

• Assisting in developing and delivering new proactive initiatives to tackle harm to consumers across the CI portfolios, this may involve taking charge on some workstreams

• Developing and delivering assertive supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers 

• Review information and data to form views about firms and wider industry issues

• Making sound judgements that solve problems identified, through evidence-based analysis from a wide range of information and data

• Managing and influencing internal and external stakeholders, applying strong communication and influencing skills to advance our goals - working collaboratively with internal stakeholders to ensure a coordinated approach across the FCA and leverage specialist input where required

• Supporting and developing the skills of more junior members of the team

What will you get from the role?

• Opportunity to work in a complex, high-profile sector across portfolios with potential to make a positive impact for millions of consumers, contributing to development of new approaches to tackling consumer harm

• Obtain a unique insight into the workings of the consumer investments sector, engaging with a wide range of firms, business models, and risks

• Opportunity to further develop project management and stakeholder management skills

• A stimulating and exciting environment with varied and challenging work

• Engagement with a diverse cross-divisional FCA approach that includes Policy Authorisation, Resolution, and Enforcement

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Evidence of making consistent judgements in the face of complex factors

• Experience building strong relationships with both internal and external stakeholders at all levels

• Experience of working on complex, cross-cutting projects in a regulated environment

Essential

• Ability to draw out key implications quickly and clearly from a broad range of information and apply judgement to assess risks to consumers and markets

• Experience of producing and delivering effective oral and written communications

• The ability to provide good quality feedback to help the development of others

• A good team player who demonstrates an inclusive approach and the impact and influence to generate shared goals for the department

• Strong sense of accountability: you take ownership of problems and drive forward pragmatic action-based solutions

• Experience of liaising with and effectively influencing a wide range of stakeholders

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our senior associate role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as: Senior Associate – Regulatory

• Advert Closing Date:  19th February 2025

• Competency Based Interview: W/C 10th March

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For internal applicants, please contact Sara Holland at [email protected]  

• For external applicants, please contact Aaron Ward at [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted