Senior Strategic Consultant - Middle Office

Posted 3 Days Ago
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Hiring Remotely in United States of America
Remote
Senior level
Cloud • HR Tech • Productivity • Software
Bullhorn® is the global leader in software for the staffing industry.
The Role
As a Senior Strategic Consultant for Middle Office, you will assist clients in business process mapping and optimization of Bullhorn products, improve system adoption and ROI, implement pay/bill configurations, conduct fit/gap analysis, and report project progress to leadership.
Summary Generated by Built In

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone.

About the role

Reporting to our Principal Team Lead, the Senior Strategic Consultant - Middle Office is a key position within the Bullhorn Professional Services Team. As a Senior Strategic Consultant - Middle Office, you will work directly with our largest Middle Office customers to optimize their workflow and usage of the Bullhorn suite of products.

A typical day will include...

  • Assisting new and existing clients with business process mapping and business case analysis.

  • Consulting clients on Bullhorn and Staffing Industry best practices for Middle Office to enable system adoption and improve ROI.

  • Implementing pay/bill configuration, Adoption and Change Readiness programs for new clients, providing communication planning, and rollout strategies for Enterprise level customers.

  • Responsible for fit/gap analysis and designing a best practices pay/bill workflow that meets client payroll and billing requirements

  • Reporting regular progress to the Professional Services leadership team with regard to the status of ongoing Middle Office projects, capacity, escalations, and other initiatives. 

This role is a fit for you if...

  • 5+ years of payroll and/or billing experience, preferably in the Staffing industry

  • Knowledge and direct experience with popular ERP packages, such as ADP, UKG, Workday, Sage Intacct, Great Plains, etc. 

  • Extensive experience interfacing with customers of all sizes within the SaaS industry or the Staffing Industry

  • Track record of improving key pay/bill performance indicators

Bonus points for…

  • Experience with reconciling timesheets to gross pay, gross pay to net pay and booking net pay to General Ledger

  • Experience with direct billing and VMS, invoice terms, discounts, surcharges, taxes, creating invoices, and tracking receivables

  • Proven leadership experience in payroll and/or invoicing functions

  • Previous consulting experience

What we offer...

  • Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
  • Unlimited Planned Paid Time Off
  • Global Mental Health Support
  • On-Demand Learning & Development
  • Quarterly paid volunteer days
  • Lucrative Employee Referral Program (eligible for prior to your first day)
  • Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

The Company
HQ: Boston, MA
1,400 Employees
Hybrid Workplace
Year Founded: 1999

What We Do

Bullhorn® is the global leader in software for the staffing industry. More than 10,000 companies rely on Bullhorn’s cloud-based platforms to power their staffing processes from start to finish. Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs more than 1500 people globally.

Why Work With Us

Bullhorn has a start-up culture with the stability of an established, founder-led, investor-backed organization. Our teams are agile, innovative, and productive with a focus on impact, externally and internally. Join our team to be part of a high-energy, fast-paced, tech environment that helps put hundreds of thousands of people to work each year.

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Bullhorn Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQBoston, MA
Frankfurt am Main, DE
London, GB
Rotterdam, NL
Sydney, New South Wales
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