Senior Staff Business Operations Lead, Technology

Posted 12 Days Ago
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San Francisco, CA
Hybrid
Senior level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
Lead projects within the Technology team, manage operations, support budgeting and strategy, and drive continuous improvement initiatives.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

Business Operations enables our groups and businesses to scale faster and operate more efficiently. SoFi is looking for a data-driven, strategic thinker to join our Technology Business Operations team which supports the engineering product development and IT groups. This role will require close collaboration with the CTO staff and business unit stakeholders. You'll have the opportunity to demonstrate a wide range of skills, including strategy development, analysis, financial modeling, problem-solving, program leadership, cross-functional project management, and more.

What you’ll do:

  • Lead key horizontal projects and initiatives within the Technology organization, carefully managing business case scope, dependencies, resources and milestones
  • Partner with the rest of the group to drive continuous improvement of the Technology operating rhythms and processes
  • Support CTO Leads on key business management deliverables including but not limited to budgeting, people strategy and executive presentations
  • Engage with enterprise Business Operations counterparts in other business units and functions on production and delivery of company wide standard process such as annual, quarterly planning and board deck preparation
  • Support company and Technology level culture initiatives


What you’ll need:

  • 8+ years of business administration / operations or program management
  • Passion to learn, responsibly grow our business, and support our mission of helping members get their money right 
  • Clear communicator with excellent verbal and written communication skills
  • Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
  • Tell a compelling story – use data to drive strategy, execution, and optimization 
  • Track record of performance in a high growth, dynamic environment 
  • Bias toward action, strong analytical skills, and solid business judgment 
  • Eagerness to roll up your sleeves to get things done (even the unglamorous things) 
  • Inquisitive nature, attention to detail, diligence and a good attitude
  • Strong analytical and organizational skills

Nice to have:

  • Jira and / or Confluence expertise *
  • Experience in FinTech
  • Experience in investment banking and / or business operations

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 

 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

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What the Team is Saying

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The Company
HQ: San Francisco, CA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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HQSan Francisco, CA
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Cottonwood Heights, UT
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Frisco, TX
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Helena, MT
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Jacksonville, FL
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New York, NY
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Seattle, WA
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