Lead SRE Operations Engineer

Lead SRE (Site Reliability Engineer) (DevOps)

Fully Remote, US/CAN

Spliced Inc.

AAA

“Let’s redefine what a game is and how we interact with them.  We want to make games that everyone wants to play and invite the whole world into ours.   

Together we’ll discover connection and innovation you’ve never experienced before and an amazing world you’ll never leave behind”.  

We are Spliced Inc. and we’re looking for a Lead Site Reliability Engineer.

The Role

Fantastic opportunity to play a critical role by owning the team’s strategy for deploying and operating massively scalable distributed services and storage systems to support online functionality and persistence for millions of players.  

As a key member of the SRE team, you will be leading the team in the design and implementation of necessary systems to provide world-class reliability and efficiency in production.  You will enable Spliced to provide a seamless and satisfying online experience to a massive global audience.

We don’t have years of technical debt, legacy systems to maintain, or restrictive backwards compatibility constraints.  There is a clean slate opportunity to design and build effective deployment, monitoring, and operational infrastructure without compromise.  The ambitious scope and creative vision for the game provides plenty of room for professional growth through tackling challenging problems, and you will have a chance to apply your unique skills and experience while also having the opportunity to explore and apply cutting edge new technologies.

Key Responsibilities:

• Hire and lead a team of SREs to implement cutting edge operational infrastructure ahead of launch through a mix of leadership and individual contribution
• Work with Engineering leadership to develop a comprehensive deployment and operational strategy for running an online game in production with industry leading cost efficiency and reliability
• Lead a team of SREs providing front-line operational support of the game in production
• Foster a healthy operational mindset across the company
• Foster a healthy culture of collaboration between development & operations

About You:

• Experience leading a team of online software devs and/or SREs responsible for a live service
• Proven experience operating large scale online software in a production environment
• Expert general knowledge of distributed system architecture and potential operational risks considerations
• Expertise in global network/infrastructure efficiency and optimization
• Expert general knowledge of database system behavior, risks, and operational considerations
• Expertise in concepts/technologies for safe continuous integration/deployment of large scale distributed systems
• Expertise in concepts/technologies for monitoring/alerting on large scale distributed systems
• Expertise in best practices for incident response and disaster recovery for large scale distributed systems

Preferred Qualifications:

• Professional experience with any of the following specific technologies:
• Cloud infrastructure providers (AWS, GCP, Azure)
• C++, Rust
• Docker, Kuberetes, Agones
• CockroachDB, Google Spanner, Postgres, Redis, Memcached, other database systems
• Professional online game development/operational experience
• Experience with relevant compliance obligations for Spliced
• GDPR, CCPA, COPPA, Schrems (II), etc

Why Spliced Inc?  

We’re drawn to passion. We’re intrigued by who you are, not just what you do. We want you to feel at home and be excited to create the most career defining work of your life.

Here at Spliced Inc, we care about all of this, and more.

Our benefits package is well thought out and you can expect to be rewarded and recognised for your hard work with components that include sign on bonus, a well-being allowance, and generous pension and healthcare benefits to name but a few.

As a Netease Games studio, we are committed to fostering an inclusive and welcoming environment for everyone and encourage applications from all races, religions, beliefs, ages, sexual orientations, and gender identities. We believe that genuinely diverse teams working in supportive and safe atmospheres, can create magic that touches the hearts and souls of all.