Important Information
Location: Peru, Colombia, Costa Rica or Bolivia
Work Mode: Remote
Job Summary
As a Senior SRE Azure (12831), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.
Responsibilities and Duties
- System Reliability: Design, implement, and maintain systems that are highly available, resilient, and scalable. Define and implement SLIs to seek uptime and ensure SRE team success.
- Performance Monitoring: Develop and implement monitoring, alerting, and incident response strategies to ensure system health and performance.
- Automation: Automate repetitive tasks to improve efficiency and reduce manual intervention using tools and scripts.
- Incident Management: Respond to and resolve incidents, conducting post-mortem analyses to identify and address root causes.
- Collaboration: Work closely with development teams to ensure that applications are designed with reliability and scalability in mind.
- Capacity Planning: Perform capacity planning and demand forecasting to ensure systems can handle future growth.
- Documentation: Create and maintain detailed documentation of system architecture, processes, and procedures, consolidating a strong knowledge base.
- Continuous Improvement: Continuously seek ways to improve system reliability, performance, and overall efficiency. Measure constantly all the process, the team, seek for gaps and help the customer to achieve success through refining.
Qualifications and Skills
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
- Experience: 5+ years of experience in IT. +3 years of experience a Site Reliability Engineering, DevOps, or similar role.
- Technical Skills:
- Proficiency in SRE practices.
- Proficiency in Terraform IaC.
- Proficiency in DevOps process and SDLC.
- Proficiency in Azure Cloud.
- Strong understanding of containerization and orchestration technologies like Docker and Kubernetes.
- Knowledge of configuration management tools such as Ansible, Puppet, or Chef.
- Familiarity with CI/CD tools and processes.
- Experience working with GitHub, using GitHub Flow & GitHub Actions.
- Experience with monitoring and observability tools like Prometheus, Grafana, Datadog, or similar. Preferably Azure Dashboards.
- Strong knowledge of networking concepts and protocols.
- Soft Skills:
- Excellent problem-solving and troubleshooting skills.
- Critical Thinking and out-of-the-box thinking.
- Strong communication and collaboration skills.
- Ability to work in a fast-paced, dynamic environment.
- Detail-oriented with a focus on quality and reliability.
- Proactivity and collaboration with multiple teams.
- Preferred Qualifications:
- Knowledge of SRE best practices and methodologies.
- Experience working with Support Service and shifts.
- Familiarity with security best practices in a cloud environment. Knowledge of Zero Trust Security.
- Knowledge of Microsoft Cloud Adoption Framework
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology